Kategoria:
Finanse/Ekonomia, Obsługa klienta/Call Center
Lokalizacja:
łódzkie
Poziom stanowiska:
Kierownik
Forma zatrudnienia:
Pełny etat
Data publikacji oferty:
2012-02-01

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At the end of 2009, Raiffeisen International announced its intention to enter the CEE markets with a new direct banking model. Poland will be one of the first countries where the new direct bank will introduce its products and services. The bank will be aimed specifically at technologically-skilled people who prefer to use the internet as the primary communication channel with their bank.

ZUNO BANK AG, the direct banking subsidiary of Raiffeisen Bank International AG (RBI), has recently launched its operations in the Czech Republic, having successfully implemented its innovative concept in Slovakia at the end of 2010.

Currently we are looking for

BACK OFFICE SUPERVISOR ZUNO, POLISH BRANCH

Workplace: ZUNO BANK AG Spółka Akcyjna Oddział w Polsce, Łódź

Reference No.: BOS-L/PL

Please send your application (CV, Cover Letter) within 2 weeks from date of posting this advertisement.

In this ambitious position you will be responsible for team leading, daily operational agenda distribution and maintenance, correctness, completeness and timely processing of the assigned agenda, as well as training and support of new employees. You will cooperate with other bank units on project and products management, submit proposals and implement rationalization follow-ups.

  • Support in initial set-up of new Back Office
  • Recruit talented staff, coach and develop direct reports and motivate them to top performance through feedback and reward
  • Training and support of new employees
  • Assignment, management and supervision of the team of BO agents
  • Correctness, completeness and timely processing of the assigned agenda
  • Performance of tasks resulting from the activities of the assigned agenda
  • Drafting and submission of reports and statistics
  • Cooperation with other bank units on project and product management and in implementation of rationalization follow-ups 
  • Observance of regulations of Polish and international companies regarding bank and business secret
  • Support in adapting and implementing internal policies, monitoring and maintaining procedure and policy manuals, reporting on needed changes and customization of policies to local conditions
  • Cooperation with other supervisors and best practice sharing
  • Participation in internal and external trainings
  • Bank practice – at least 2 years of practice in banking sector and team leading in operations department
  • Excellent oral and written communicative skills in Polish language
  • Very good command of English
  • Slovak, Czech or Hungarian language would be an advantage
  • Advanced MS applications skills
  • Knowledge on organization, function and methods of banking/ financial industry operations
  • Knowledge of processing of operational agenda is an advantage
  • Responsibility, flexibility
  • Very good communication and interpersonal skills
  • Stamina/ ability to deliver targets under time pressure

 

If you fulfill the criteria and meet our expectations please send your application with the reference number to the address career.pl@zuno.eu

Please enclose the below statement in your application:

“I hereby agree for the processing of my personal data as stipulated herein strictly for the purposes of job recruitment and in accordance with the provisions of the Act on Protection of Personal Data as of the 29th of August – Journal of Laws 1997 No. 133 item 883 as amended”

 

We will only contact selected candidates.  
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