Atos IT Services Sp. z o.o.

inne oferty pracodawcy

Nr referencyjny:: nr ref. 115513
Kategoria:: Informatyka/Administracja, Instalacja/Utrzymanie/Serwis
Lokalizacja:: Bydgoszcz, kujawsko-pomorskie
Poziom stanowiska:: Specjalista
Data publikacji oferty:: 2012-02-07

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Praca Helpdesk Operator with knowledge of foreign languages

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Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Atos Worldline and Atos WorldGrid.

Helpdesk Operator with knowledge of Romanic or Scandinavian or Dutch, Czech, Hungarian languages

Miejsce pracy: Bydgoszcz
nr ref. 115513

Job Description

Shift work,
Work on the 1sth line support,
International customer support
The receipt of problems reported by users, concerning the operation or interpretation of one or more information systems
The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress,
Keeping users appraised of progress.
The maintenance of an inventory of equipment supported by the Help Desk together with logs of user details, problems and resolutions, for administration and planning purposes.

Job Requirements

Fluent (spoken and written) one of languages: French, Spanish, Italian, Dutch, Swedish, Finnish, Norwegian, Danish, Czech, Hungarian
English would be a great advantage
Basic knowledge on Windows, MS Office
Basic computers skills
Teamwork skills
Responsibility
Communicativeness
The accuracy and commitment to work
The ability to act swiftly and make decisions
Good organization of work

Additional Information:

The position will be located in our office in Bydgoszcz
We offer work in international environment, a competitive salary package, relocation bonus (according to the internal procedures), private medical care, life and disability insurance. Interesting trainings and professional development programmes also available.