Praca IT Helpdesk Engineer with Spanish and Portuguese

On behalf of our Client, leading international global technology company based in Krakow, we are currently looking for candidates willing to find employment in the area of IT and to work on the position of Helpdesk Engineer with Spanish and Portuguese.

While working on this position you will be responsible for solving IT related issues such as: dealing with incidents, responding for customer’s queries via calls, e-mails, prioritizing and classifying incidents, using ticketing system, preparing documents, providing feedback to users, supporting team members, maintaining high standards of customer service up to procedures.

Successful Candidate should be fluent in Portuguese and Spanish with working knowledge of English.
We are looking for people who are passionate about IT field, have good knowledge of Windows Operating systems, MS Office tools, Internet browsers and who would be able to provide computer support (laptop, desktops, printers). Previous experience in IT field or in call centre would be perceived as a strong asset.

Our Client offers full time job in a fast growing multinational company with stable employment conditions and contract of employment. Opportunities of professional development and trainings in multicultural environment as well as competitive salary and outstanding benefit package.

If you are interested please do not hesitate to send us your CV in English.
In order to apply for this position and monitor your progress click the apply button.
 
In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".