Sales Support Engineer
Power Generation & Distribution
Niepołomice
Nr ref Ref. 45/12/46
Woodward is a multinational company with leading edge technology, headquartered in Fort Collins, CO. We are an independent designer, manufacturer, and service provider of energy control and optimization solutions for commercial and military aircraft, turbines, reciprocating engines, and electrical power system equipment. Global customers in the aerospace, power and process industries, and transportation markets rely on Woodward technology to make their equipment more efficient and reliable minimizing environmental impact.
Woodward sets the global standard for Energy Control and Optimization Solutions. Our success is enabled by our members and measured by the satisfaction of our customers and the return to our shareholders.
Join our Sales Support team as a Sales Support Engineer .
Responsibilities include:
- Assist account managers and channel partners with technical proposals of existing products.
- Assist customers with technical product issues.
- Independently conducts in-depth research and delivers feedback to Product Line Manager to support the development of Product Roadmaps.
- Collects and maintains regional market intelligence through customer visits, market research an industry events.
- Identify product improvements to address customer needs.
- Provides product technical training to customers, account mangers and channel partners.
- Participates in the development of marketing plan in support of specific product strategies.
- Develops and manages internal logistics of product launch plan.
- Identifies and determines appropriate response to qualified leads from prospective customers.
- Provide product and market information to channel partners.
- Evaluate and provide feedback to the Product Line Manager on internal company performance on existing products, including product life cycle, quality, technical support, marketing programs, and sales support for a given region.
- Produces documentation of regional competitor's SWOT analysis for existing products.
- Attends tradeshows, conferences and seminars.
- Participates in competitive market/product analysis.
- Support PLM in development of marketing specifications.
Qualifications:
- University Degree in Electrical Engineering or related field
- Minimum 3 years of professional experience in a technical sales support role.
- Advanced knowledge of energy control technologies especially Power Generation and Power Distribution devices (protection relays medium and low voltage, genset controllers, synchronizers).
- Demonstrated ability to interface with customers.
- Solid Knowledge of engineering principles.
- Excellent interpersonal and communication skills.
- Capable of leading the development of standard external communications and promotion.
- Able to support product launch plan.
- Ability to work independently.
- Self motivated
- Goal oriented
- Excellent presentation skills
- Solid computer skills (Word, Excel, Power Point, etc.)
