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2nd line Facility Service Center Agent with Danish

Circle K Business Centre Poland Sp. z o.o.

  • Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Circle K Business Centre Poland Sp. z o.o.

Puławska 145



Your responsibilities

  • Technical support for assets and equipment located in CK stores

  • Further troubleshooting and advice to the reported technical/functional issues (including Nuvolo issues) transferred from 1st line support

  • Ordering maintenance and repair service from external Suppliers and follow up on deliveries (supervision according to the SLA for created WO)

  • Maintain equipment documentation including specifications, warranties, life-cycle, maintenance needs and operating instructions

  • Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution

  • Costs approvals and contacts with Finance Teams and Vendors to solved payments related problems

Our requirements

  • Fluent Danish language skills

  • Very good English and other foreign language is an advantage

  • Quick learner, ambitious and well organized/structured

  • University degree or equivalent working experience (technical university degree preferred)

  • Higher education in mechanic, electric or similar (technical university degree preferred)

  • Experience in technical support as advantage

  • Ability to understand customer demands and come up with solutions to their problems

  • High service orientation

  • Good teamwork skills

What we offer

  • Annual bonus

  • Private medical care

  • Multisport

  • English lessons subsidized by the company

  • Group insurance

  • Attractive discounts for products and services at our stations

  • Employee stock purchase plan

  • Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6

  • Trainings & possibility to develop skills in a wide international environment


  • private medical care

  • sharing the costs of foreign language classes

  • remote work opportunities

  • fruits

  • corporate products and services at discounted prices

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone

  • employee referral program

  • charity initiatives

  • extra leave

Looking for new opportunities in your career? Wherever you’re heading, let’s go there together.

Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development – because when you grow, we grow. Our dream is to be the world’s preferred destination for convenience and fuel. Whatever your goal is, let’s make each other’s dreams come true. Come grow with us.

Circle K Business Center Poland is looking for a new team player, who would like to join our team as:

2nd line Facility Service Center Agent with Danish Language skills

Circle K is currently looking for 2nd line Facility Service Center Agent. Person who will take role of Facility Service Center Agent will take a coordination role between CK stores, IT first line and Vendors for Facility assets. The Agent will be responsible for helping in dispatching WO to the right external Suppliers/Service providers, answering all Vendor's questions and cost control. The Service Center Agent will work closely with the Specialist Facility Service Center and the local maintenance Engineers in Denmark. The person who will take this position shall be open-minded, enthusiastic self-taught and ready to provide technical support to our sites.

When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

Check who we are here: https://youtu.be/td-QGnNnvW0

Feels like this is about you?

Let us know that you are interested by applying! We will contact you and maybe soon you will be here at our office, drinking great coffee and talking with us about possible job opportunities in Circle K Business Center.

Circle K Business Centre Poland Sp. z o.o.

Looking for new opportunities in your career? Wherever you’re heading, let’s go there together.

In Circle K Business Centre, in Warszawa, which is part of our global structures, we provide IT services for Circle K in Europe, US and Canada. We have different functions here: Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in. We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.

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