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Account Executive

  • Poznań, wielkopolskie pokaż mapę
  • Specjalista
  • 22.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    We are Netguru, one of the fastest growing companies in Europe. We maintain an unshakable passion for developing web and mobile applications for our clients worldwide and making a name for ourselves in the world of software development.

    We’ve built an informal yet professional culture based on strong values of transparency, collaborative spirit, regular feedback and continuous learning.

    Currently we are looking for awesome Account Executive to join our Business Development Team!
    Account Executive

    Joining Netguru as Account Executive means:

    • working alongside experienced and highly qualified experts from various fields,
    • fast-paced career path and opportunities for further development,
    • that you have a real influence on your pay - do your job well and get a raise every 6 months,
    • the ability to reach global markets & onboard clients on seven continents,
    • bonuses for exceeding target quotas.

    What are the responsibilities
    of a Account Executive ?

    • building and nurturing relationships with current clients and providing exceptional customer service on a daily basis,
    • providing clients with the best experience possible: analysing needs, suggesting improvements and guiding clients towards tailor-made solutions to increase their satisfaction,
    • account planning and upselling products and services in order to grow our businesswith the current clients,
    • proactively getting feedback from clients and creating action plans with Project Managers to resolve customer inquiries.

    Requirements for a mid-level Account Executive:

    • excellent command of written and spoken English (CEFR C2+); Polish not required,
    • experience in a similar position/account management at software consulting/SaaS services company,
    • impressive written and verbal communication skills and interpersonal abilities,
    • ability to empathise with customer issues and tactfully navigate their concerns,
    • solution-oriented: ability to stay focused on the problem at hand and deliver an actionable plan,
    • ability to plan and execute on-site meeting with current accounts,
    • specific technical knowledge sufficient to understand code review reports and discuss general technical problems with a client,
    • working knowledge of Salesforce or other CRM,
    • general  knowledge of outreach and inbound processes,
    • willingness to travel.

    Perks & Benefits:

    • MacBook — we like to work with the best equipment,
    • additional accessories for your computer,
    • private health insurance + MultiSport card,
    • individual co-financed educational plan,
    • free sandwiches and half-price lunches,
    • Team Retreats twice a year,
    • Team Meetups every two months.

    Don't hesitate and apply right away!