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Aktualne oferty pracodawcy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Account Manager (Russian language required)

Moneygram

Moneygram

Konstruktorska 13

Warszawa

MoneyGram is a leading global financial technology company that provides innovative money transfer and payment services to millions of consumers around the world.
 
MoneyGram products and platforms leverage cutting-edge technologies such as biometrics, artificial intelligence and distributed ledger technology to offer consumers a fast, secure and convenient financial connection to family and friends around the globe.
 
Whether it’s through the MoneyGram mobile app, MoneyGram.com, or any one of MoneyGram’s thousands of agent locations in more than 200 countries and territories, we connect consumers any way that is convenient for them.
 
MoneyGram leads the industry in compliance and is the only money transfer provider that requires customer ID for every transaction. We can proudly say no one else in the industry is as committed to protecting our customers as MoneyGram.
Account Manager (Russian language required)Numer ref.: 130355
We now require a Russian speaking Account Manager to be responsible for developing and growing the business relationship within MoneyGram’s Key Partnerships across  Belarus and other areas of Central Asia.  This will include communicating with several key contacts within multiple departments of each assigned Agent (partner). The position is responsible for forecasting and growing all products to maximize volume within each assigned Agent and will work with the Director in negotiating existing and new agent contracts and up selling new product lines. The Account Manager is the primary contact within MoneyGram to manage day to day activities and in developing long term strategies to increase volume.  The Account Manager is also responsible for leading cross-organizational departments to ensure quality end-to-end servicing, training and installation of new products, and ramp up of volume to meet projected forecasts. This position will serve as a Project Manager to lead key initiatives and to ensure objectives and timelines are achieved with respect to our Agents.  Please note that fluent Russian and English are essential for this role, as is a willingness to travel across your assigned region as required.

Primary Responsibilities
  • Manages day-to-day communications and operations within multiple departments.
  • Accountable for all internal activities and external strategies within the assigned agents.
  • Ensures daily communication and support is achieved for each assigned agent.
  • Builds long term relationship with our assigned agents.
  • Identifies areas of growth within respective agents.
  • Analyzes agent volume and corridor data.
  • Understands geographic impact of agent locations.
  • Develops strategies to capitalize on all identified opportunities to maximize customer revenue contribution.
  • Works directly with assigned Marketing Manager to develop mutually agreed marketing plans for each agent that maximizes the impact of the allocated marketing budget.
  • Prepares and presents agent business reviews.
  • Coordinates information to support objectives for each business review.
  • Understands the audience and presents information that will be pertinent to their needs and/or will support a case to influence business decisions.
Qualifications

Education
  • Bachelor Degree or equivalent experience.
Experience
  • 3-5 years of related Account Management experience.
Essential Skills
  • Proven leadership and project management skills, ability to lead cross organizational teams and to delegate responsibilities.
  • Fluent Russian and English are essential.  Any other languages would be useful.
  • Solutions-oriented when dealing with clients, team members and internal departments.
  • Ability to negotiate, influence and partner with internal and external customers.
  • Extensive knowledge of account management and customer service strategies.
  • Proven organizational and time management skills.
  • Strong presentation skills.
  • Must be highly responsive in meeting agent’s need’s and timelines.
  • Strong relationship management skills with both internal and external customers.
  • Display professional verbal and written communication skills.
  • Strong analytical skills and attention to detail.
  • Ability to manage multiple projects and meet deadlines.
  • Ability to resolve conflicts and work under pressure.
  • Must be able to perform independently and collaborate as part of a team.
  • Proficient in MS Office Applications.
  • Background in financial services, preferred.
  • Working knowledge of IS systems, preferred.
Your future is in your hands. When you start a career at MoneyGram, you join a talented and motivated team that builds the success of a trusted, global provider of innovative money transfer and payment services.

Here are some reasons it is so easy to love your career with us!
1. You become part of our open and truly multinational environment.
2. Your voice matters.
3. Build your career and continue your growth within different teams.
4. Focus on continuous learning.
5. Get involved in charitable activities.
6. Take care of your health and good physical condition!
7. Earn extra money.
8. Prepare for a secure retirement.
9. Find support when you need it.
10. Send money for free!

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