Oferta pracy
If you believe you match these values, we look forward to meeting you! At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook! Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia. For additional information on Glovo, please visit https://about.glovoapp.com/

Account Manager

Glovo

  • Warszawa

    Warszawa, Masovian
  • valid for 14 days
    until: 04 Nov 2021
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

  • Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement.

  • Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.

  • Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).

  • Ensure that Glovo has the best content by signing exclusivities with partners.

  • Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc.).

  • Improve Glovo’s revenue through commission renegotiation and selling assets.

  • Understand, build action plans and follow up on churned and inactive partners.

  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

Our requirements

  • At least 2 years of experience in high-performance account management or Business Consultancy.

  • Bachelor in Business Administration, Marketing or Management is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.

  • Ability to work in a high growth and high-performance start-up with a fast pace.

  • Computer literacy; good knowledge of Google Docs and MS Office, Excel.

  • Excellent Polish and English skills.

  • Strong Commercial skills.

  • Good communication and interpersonal skills.

  • Project management skills, highly organized and detail-oriented approach.

  • Problem solving attitude, and a data-driven analytical approach.

What we offer

  • Enticing equity plan

  • Top-notch private health insurance

  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!

  • Discounted gym memberships

  • Flexible time off (take the time you need) and hybrid working model (own your time)

  • Enhanced parental leave including nursery support!

  • Online therapy and wellbeing benefit

  • External learning budget

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • flexible working time

  • corporate products and services at discounted prices

  • meal passes

  • phantom shares

Glovo

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day.

Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

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This is how we work
This is how we work

WHAT YOU’LL FIND WHEN WORKING AT GLOVO:

  • Gas: We work with energy, innovation and passion for what we do. We are committed.

  • Care: We act in the best interest of a sustainable future.

  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.

  • Stay Humble: We embrace mistakes and feedback to learn from them.

  • Glownership: We roll up our sleeves and get work done no matter our position and level.

YOUR WORK-LIFE OPPORTUNITY:

The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins.

As an Account Manager, you will be a key role in the Glovo Partner Operations team. You will be directly responsible to build and maintain good relationships between our partners and the company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city.