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Account Manager

Fenige Sp. z o.o.

  • offer expired 18 days ago
  • contract of employment, contract for specific work, contract of mandate, B2B contract
  • full-time
  • specialist (Mid / Regular)
  • full office work, hybrid work
  • Immediate employment
  • More than one vacancy
    vacancies: 3
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Fenige Sp. z o.o.

Promienna 10



Your responsibilities

  • Being as „single contract point” for the assigned clients;

  • Customer onboarding following internal company procedures and guidelines;

  • Daily tracking of onboarding statuses with assigned clients;

  • Daily CRM status updates across assigned clients;

  • Merchant Support (fees, rules, AML, risk and onboarding consulting, contracts);

  • Merchant problem solving;

  • Communication via all possible channels: email, messengers, mobile, social networks, face2face or remote meeting;

  • Responsible for creation MIDs ;

  • Filling out Agreements, Annexes and other documents.

Our requirements

  • Strong motivation to deliver positive results with high speed and quality;

  • Ability to survive the stress and pressure of very optimistic deadlines and demanding clients;

  • Polish and English native or C-level fluency; Russian/Ukrainian is a strong advantage;

  • Ability to make decisions independently, and readiness to take responsibility for the decision made .

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • remote work opportunities

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • christmas gifts

Fenige Sp. z o.o.

Fenige is a dynamically developing Polish fintech that implements payment technologies for merchants and money transfer systems within Mastercard and VISA payment organizations. Being a principal acquiring member, it offers acquiring (e-commerce), card-to-card transfers and card withdrawals.

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