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Accountability Officer

FUNDACJA SAVE THE CHILDREN INTERNATIONAL (POLAND)

7 3009 500 gross / mth.
  • Prosta 70, Wola, Warszawa
    Warszawa, Masovian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • full office work, hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

FUNDACJA SAVE THE CHILDREN INTERNATIONAL (POLAND)

Prosta 70

Wola

Warszawa

Your responsibilities

  • Support the implementation of the Country Office Accountability to Children and Communities Framework.

  • Support data collection on, and analysis of, of information needs, appropriate and trusted information sharing approaches, and inclusive and accessible feedback and reporting channels, based on primary and/or secondary data, led by the Monitoring, Evaluation, Accountability, Learning (MEAL) Manager.

  • Ensure information about Save the Children (SC) and its partners (where relevant) as well as key programme outcomes and activities are shared with children and the wider community in appropriate, timely and accessible ways. This may involve developing information sharing materials such as posters, facilitating the development of “Frequently Asked Questions” documents, and helping programme implementation and child safeguarding teams to develop information sharing plans.

  • Support child and community participation processes across the programme cycle (including in needs analysis, design, implementation, monitoring and evaluation). This could involve facilitating/supporting child-friendly discussions, adult focus group discussions, community meetings, child or community committees and other approaches.

  • Support the development and roll-out of accessible and inclusive feedback and reporting channels, to enable Save the Children to receive feedback from children and adults. The channels will vary depending on context, but may include focus group discussions, surveys, helpdesks, hotlines, face-to-face feedback, social media, and other channels.

  • Ensure feedback is handled in line with the agreed Feedback Handling Standard Operating Procedure, and that feedback and responses are registered in Feedback Database. Quality assure the documentation of feedback (quality of data, categorisation, etc.).

  • In line with the Feedback Handling Standard Operating Procedure, receive and register feedback and their responses in Feedback Database. Make sure that feedback is logged in a professional and timely manner.

  • Refer feedback to the appropriate team, including rapid identification and referral of serious concerns such as those related to child safeguarding, unsafe programming, sexual exploitation and abuse, and fraud and corruption.

  • Respond and communicate in a dignified and respectful manner with children and adults regarding their feedback, including informing them of what decisions have been made related to their feedback, and ensuring this is documented in the Feedback Database. Where relevant, support implementation staff to close the feedback loop meaningfully.

  • Contribute to Programme Key Performance Indicator (PKPI) quarterly reporting at national level.

  • Contribute to a strong understanding of child rights principles, accountability to children and communities and child participation through inductions and training, together with other Accountability staff

  • Contribute to the analysis and interpretation of feedback and findings from participatory processes for programme management and decision making.

Our requirements

  • A bachelors in a related field would be desirable, but work experience will always be considered in lieu of academic achievement

  • Experience of working with children and/or with groups most affected by discrimination and inequality

  • Creativity, curiosity and enthusiasm, and the ability to develop and test new ways of working and solutions to problems.

  • Commitment to actively listening to other people’s ideas and viewpoints.

  • Excellent interpersonal and oral and written communication skills.

  • Passionate, self-directed and the ability to manage multiple competing demands and commitments, and to work flexibly in a team.

  • Fluency in local language.

  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

  • Ability and willingness to travel occasionally to conduct visits to project locations.

  • Ability and willingness to dramatically change work practices and hours temporarily, and work with incoming surge teams, in the event of emergencies.

  • Commitment to the aims and principles of Save the Children. In particular, a good understanding of the Save the Children mandate and child rights, and an ability to ensure this continues to underpin our support.

  • (Desirable) Fluency in Ukrainian, Polish and English

  • (Desirable) Experience of supporting meaningful and ethical child and community participation.

  • (Desirable) Experience in assessing information needs and communication preferences, and of designing appropriate information and communication approaches.

  • (Desirable) Experience of establishing and/or managing Feedback and Reporting Mechanisms.

  • (Desirable) Experience working for an NGO, civil society organisation or similar.

  • (Desirable) Experience of analysing and presenting data in a way that facilitates effective decision making.

What we offer

  • 30 days of annual leave

  • Planned: private healthcare and Multisport card

About Us

Save the Children is one of largest INGO working across globe in 120 countries for improving lives of the children. SC is implementing a large scale program for Ukrainian children and families inside Poland from Warsaw office located in Poland. SC started its programs for Ukrainian children and families in 2022 and program is funded by variety of international donors.