Oferta pracy
Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]
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Accounts Payable Operations Manager (English)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • valid for 2 days
    until: 21 May 2022
  • contract of employment
  • full-time
  • team manager
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

Your responsibilities

  • Consistently ensuring the team meets Performance Level Agreement and business requirements

  • Ensure team operates under the principal of segregation of duty to ensure no single employee has end to end responsibility for a transaction.

  • Ensure team’s adherence to existing SOPs/DIMs/FIMs

  • Whenever required provide support to the team with BAU activities

  • Deal with internal and external queries via phone and email with a timely resolution, act as second level of escalation for complex queries

  • Establish and maintain effective relationship with customer business areas and identify areas of improvements in service

  • Manage implementation of changes the team is undergoing (migration of new processes, system implementation)

  • Manage and take part in cross training to ensure proper coverage across the teams to ensure operational continuity

  • Highlight problematic/ineffective areas and take initiative to suggest ideas to change and improve processes

  • Provide support with annual review of PLA, BCM in GBRT (BIA, BC Plan and BC Exercise), in flight migrations and other ad hoc initiatives across the centre

Our requirements

  • Financial/Accounting graduate or relevant accounting experience

  • Knowledge of general accounting procedures, in particular AP and Payments process

  • Tax knowledge as an asset

  • Proven experience in team management, preferably in a corporate environment

  • Advance in the use of MS office tools skills including Word and Excel

  • Pro-active approach and independent decision making skills

  • Ability to present various data to various public

  • High quality problem-solving and judgmental skills

  • Attention to detail and accuracy

  • Ability to do Multi Task

  • Relevant Language skills based on requirement

  • Advance knowledge of English

  • Other European language as an asset

What we offer

  • Stable job in professional team,

  • Interesting path of career in an international organization,

  • Consistent scope of responsibilities,

  • Challenging work environment,

  • Private health care, employees’ benefits.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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This is how we work
This is how we work