Oferta pracy

Accounts Payable - Service Desk with German

CLARIANT SERVICES

  • Łódź

    Łódź, Łódź
  • offer expired 16 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Handling vendor queries mainly by email and phone

  • Daily contact with German-speaking stakeholders and assisting Clariant’s customers in solving problems

  • Verifying appropriate approvals of invoices, investigate, resolve accounts payable issues

  • Building and maintaining a strong and collaborative relationships

  • Ensuring customer satisfaction by asking for the customers’ feedback on a regular basis

  • Following established policies, procedures and methods to achieve metrics and targets

  • Always looking for the automation potential within the process

Our requirements

  • Minimum certificate of secondary education

  • 1 year of professional experience on a similar role (experience in customer service desk would be an advantage)

  • Excel, Word and Outlook professional working competency

  • Knowledge of SAP would be an advantage

  • Ability to listening to customer expectations, understand customers’ needs and ensuring regular feedback delivery

  • Highly developed analytical skills

  • Strong motivation to work in a complex organization focused on result and KPIs

  • Internal corporate language: English B1 level required

  • Working with customers: German B2 level required

What we offer

  • Possibility to work in the Top Employer 2022 certified company

  • A rewarding challenge to further develop your skills in a professional work environment

  • An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services

  • Career development within our organization

  • Internal and external trainings

  • Benefits such as sport card (Multisport), private health care, additional life insurance, bike rental

  • Hybrid work model

  • Language courses

  • Corrective eyeglasses refund

  • Performance related yearly bonus

  • Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.)

  • Discount card for the various restaurants

  • Integrational team events

  • Possibility to participate in the charity activities

  • Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace)

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • corporate sports team

  • retirement pension plan

  • preferential loans

  • corporate library

  • parking space for employees

  • extra social benefits

  • redeployment package

  • employee referral program

  • charity initiatives

  • internal and external trainings

  • language courses

  • multisport card

  • wheelchair accessible office in Monopolis complex

“Greater Chemistry – between People and Planet” – it is our Purpose which leads company’s Strategy:

• We are shaping the future with our customers.

• We are accelerating innovation.

• We are leading the transition towards sustainability.

• We are building a culture of possibilities.

By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

CLARIANT SERVICES

At Clariant, we are pushing boundaries in specialty chemicals and we invite you to join us on our journey. We encourage and expect high performance and we strive for excellence in all that we do. We support and provide you the flexibility and the experience you need to succeed. We foster a diverse, dynamic environment and an open and respectful culture. We firmly believe that every single person adds a unique element to the mix that is Clariant. Because the magic underlying our scientific innovations is our people. And because you are precious to us.

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