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Accounts Receivable Associate US (night shift)

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 15.04.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Accounts Receivable Associate US (night shift)
    Kraków JR-008777

    Role description:

    • Responsible for the collection and maintenance of a regional portfolio of accounts receivable  totaling $10 million. 
    • Proactive approach to dispute resolution and delinquency management. 
    • Effectively communicates with sales staff and other internal departments to drive process improvements and achieve targeted results. 
    • Other responsibilities include but are not limited to telephone contact, delinquency correspondence, payment research and effectively communicating with customers to secure payment while enhancing customer satisfaction.
    • Prepare account reconciliation information for customers and generate delinquency correspondence as needed.
    • Negotiate customer payment plans
    • Exceed/achieve 3 main goals month over month/quarter over quarter: Cash, total past due aging improvement, improvement in bad debt reserve buckets 180+
    • Enter disputes into FSCM and work with the CRC, Sales and Service to resolve them timely.  These disputes are a part of each individual’s aging and affect overall performance.

    Role requirements:

    • Bachelor’s degree
    • 1-2 years experience in all phases of collections including collection calls and dispute resolution in a high volume, fast-paced environment.
    • Exposure to and knowledge of AR process is a plus. 
    • Must have experience with Excel, Word, SAP and FSCM. 
    • Strong oral and written communications skills.  Must be driven to achieve results and function within a team environment.
    • Fluent in English - at least CEFR C1 level
    • Evening working hours: (8.5h between 2pm and 12am)

    What we offer:

    • attractive compensation and performance bonus
    • recognition & referral awards
    • tuition reimbursement program
    • language classes
    • business, technical and soft skills trainings
    • private medical care (incl. dental care)
    • life & accident insurance
    • sport programs (individual and team)
    • CSR activities
    • Social Fund benefits (Christmas vouchers, vacation and childcare subsidies, cinema tickets, etc.)
    • modern office facility including parking lot
    • relaxation, gaming and nursery room
    • casual dress policy
    • fresh fruit served every morning
    • bike ride subsidy
    • home office
    • …and up to 30 days of vacation!
    About Us


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