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Accounts Receivable - Billings Analyst

VikingCloudAbout the company

  • Poznań
    Poznań, Greater Poland
  • offer expired 2 years ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Your responsibilities

  • Monitor the Aging of multiple entities’ accounts receivable and identify overdue accounts.
  • Contact customers with overdue accounts and attempt to collect the overdue amount. Escalate to Manager if a payment plan is necessary.
  • Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
  • Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
  • Resolve customer issues and complaints concerning invoices.
  • Submit regular reports on the status of unpaid accounts and any repayment progress.
  • Prepare customer bills across different product offerings, ensure their timeliness and accuracy.
  • Process new orders, contracts and contract amendments in the billing system, ensure that these items are properly authorized and recorded.
  • Coordinate delivery of invoices to customers and answer any customer questions.
  • Collaborate with internal departments, such as Sales and Order Management to ensure efficient, timely and accurate invoice processing and resolution of discrepancies.

Our requirements

  • At least 2 years of previous accounting/administrative processing experience.
  • Experience with MS Office Professional – Excel expertise preferred.
  • Experience with Sage Intacct preferred.
  • Salesforce Experience.
  • Good interpersonal skills; ability to effectively interact with a wide variety of people.
  • Must have a professional demeanor and ability to prioritize and work in a fast-paced environment.
  • Patience and stress management.
  • Problem-solving skills.
  • Critical thinking skills.
  • Must be detail oriented with an emphasis on accuracy.
  • Ability to handle sensitive information confidentially.
  • Must be reliable and committed to good attendance and timeliness.
  • Associates Degree Mandatory

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • integration events
  • no dress code
  • coffee / tea
  • drinks
  • leisure zone
  • extra social benefits
  • holiday funds
  • birthday celebration
  • employee referral program
  • extra leave

About Us

VikingCloud provides end-to-end security and compliance solutions to businesses throughout the world, offering the latest in cloud-based solutions to secure networks and maintain compliance. Almost 5 million businesses use its award-winning platform, and the company maintains partnerships with many of the world’s leading acquirers and payment service providers. VikingCloud also works with the world’s largest brands helping them proactively mitigate evolving cyber threats and business risk. VikingCloud’s Asgard Platform™ processes billions of security events daily, providing real-time intelligence access to an organization’s cyber risk landscape. Headquartered in Dublin, Ireland, with operations in the United States, Australia, India, Philippines, Poland, Sweden, South Africa and the United Kingdom, VikingCloud has clients in more than 100 countries and a global team of more than 1,000.

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Accounts Receivable - Billings Analyst, Poznań