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Accounts Receivable Specialist with English and Danish

Alcon Global Services

  • Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Alcon Global Services

Marynarska 15



Your responsibilities

  • Actively participate in the migration of I2C processes to the newly created Service Center in Warsaw

  • Manage own portfolio of customers via Receivables management tool in SAP, following up individual accounts for payment collection.

  • Provide detailed analysis of portfolio aging and highlight areas of concern based on company guidelines.

  • Review blocked orders due to credit check periodically, addressing reasons for block and releasing order once resolved, adhering to deadlines.

  • Maintain contact with local stakeholders and customers to provide detail of blocked credit accounts.

  • Maintain contact with global COE to support any issue related to cash allocation or credit management.

  • Follow up on Credit card transaction and its related master data

  • Create and monitor customer disputes in Receivables management, ensuring no overdue cases.

  • Create reports and provide data to be used in periodic credit committee meeting between global, regional and local teams.

  • Ensure all customer contact is documented and requests from customers are actioned in a timely manner.

  • Ensure all open items raised by the global COE are closed in a time manner and in good quality.

  • Produce report for review of customer disputes and liaise with local teams for resolution.

  • Timely communication with regional & local Accounts Receivable teams/business function as required.

  • Actively participate in the financial Month-end-close activities (calculate proviProvide audit support through data/documentation gathering.

Our requirements

  • Passion for I2C operations function and great communication skills

  • Fluency in English language is a must, Danish - communicative level

  • Previous experience in I2C processes, either in in-house or within shared services Experience with credit management / cash collection / customer service preferred

  • Excellent customer service behavior (role model)

  • Previous experience working with SAP

  • Transition experience is a plus

  • Positive attitude and ability to work in fast-paced project environment

  • Focus on continuous process improvement

What we offer

  • Opportunity to join growing, early-stage organization built within a mature, stable global company

  • Possibility to take part in unique transition project

  • Friendly working environment and a diverse and highly motivated team

  • Individual career development plan and possible career growth within newly created account

  • Very best working environment for our employees – Alcon Polska has been recognized as a Top Employer for the two years in a row

  • Opportunity to develop a deep understanding of the I2C markets, honing professional skills on presenting to senior audiences and the opportunity to grow within a niche part of the financial industry

  • Truly international environment and daily interactions with colleagues and stakeholders from all over the world

  • Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other)

  • Attractive compensation package (including bonus scheme and language allowance)

  • Flexible hours and remote work possibilities

  • Brand new office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • video games at work

  • coffee / tea

  • drinks

  • parking space for employees

  • leisure zone

  • pre-paid cards

  • sharing the costs of tickets to the movies, theater

  • sharing the commuting costs

  • employee referral program

  • charity initiatives

  • family picnics

Alcon Global Services

Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With our 70-plus-year heritage, we are the largest eye care device company in the world – with complementary businesses in Surgical and Vision Care. Being a truly global company, we work in over 70 countries and serve patients in more than 140 countries.

Alcon Global Services (AGS) is a dynamic team providing critical shared-services support to the Alcon organization worldwide – in areas like Finance, IT, HR, Quality, and more. Our objective in AGS is simple – ensuring the satisfaction of our internal clients and contributing to an outstanding experience for Alcon’s customers worldwide.

Globally, we share a bond - seeing better enhances our quality of life. This is your chance to make contributions to a leading company that you can be proud of every day and help make a positive impact that can benefit yourself, your loved ones, your community and our world!

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