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Accounts Receivable Specialist with German

Alcon Global Services

  • Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Alcon Global Services

Marynarska 15



Your responsibilities

  • The new AR Specialist will primarily be responsible for following up with customers for overdue payment and address customer inquiries, follow up on outstanding receivables and dispute cases.

  • Actively participate in the migration of I2C processes to the newly created Service Center in Warsaw

  • Manage own portfolio of customers via Receivables management tool in SAP, following up individual accounts for payment collection.

  • Provide detailed analysis of portfolio aging and highlight areas of concern based on company guidelines.

  • Review blocked orders due to credit check periodically, addressing reasons for block and releasing order once resolved, adhering to deadlines.

  • Maintain contact with local stakeholders and customers to provide detail of blocked credit accounts.

  • Maintain contact with global COE to support any issue related to cash allocation or credit management.

  • Follow up on Credit card transaction and its related master data

  • Create and monitor customer disputes in Receivables management, ensuring no overdue cases.

  • Create reports and provide data to be used in periodic credit committee meeting between global, regional and local teams.

  • Ensure all customer contact is documented and requests from customers are issued in a timely manner.

  • Ensure all open items raised by the global COE are closed in a time manner and in good quality.

  • Produce report for review of customer disputes and liaise with local teams for resolution.

  • Timely communication with regional & local Accounts Receivable teams/business function as required.

  • Actively participate in the financial Month-end-close activities (calculate provisions for bad debt, perform accounts reconciliations)

  • Provide audit support through data/documentation gathering.

Our requirements

  • Passion for I2C operations function and great communication skills

  • Fluency in English and German language is a must

  • Previous experience in I2C processes, either in in-house or within shared services

  • Experience with credit management / cash collection / customer service preferred

  • Excellent customer service behavior (role model)

  • Previous experience working with SAP

  • Transition experience is a plus

  • Positive attitude and ability to work in fast-paced project environment

  • Focus on continuous process improvement

What we offer

  • Opportunity to join growing, early-stage organization built within a mature, stable global company

  • Possibility to take part in unique transition project

  • Friendly working environment and a diverse and highly motivated team

  • Individual career development plan and possible career growth within newly created account

  • Very best working environment for our employees – Alcon Polska has been recognized as a Top Employer for the two years in a row

  • Opportunity to develop a deep understanding of the I2C markets, honing professional skills on presenting to senior audiences and the opportunity to grow within a niche part of the financial industry

  • Truly international environment and daily interactions with colleagues and stakeholders from all over the world

  • Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other)

  • Attractive compensation package (including bonus scheme and language allowance)

  • Flexible hours and remote work possibilities (2-3 days in the office)

  • Brand new office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • video games at work

  • coffee / tea

  • drinks

  • parking space for employees

  • leisure zone

  • pre-paid cards

  • sharing the costs of tickets to the movies, theater

  • sharing the commuting costs

  • employee referral program

  • charity initiatives

  • family picnics

Alcon Global Services

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

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