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Aktualne oferty pracodawcyAdvisor - Sales Accounting Support
Advisory Group TEST Human Resources
Kraków, małopolskie
- ogłoszenie wygasło rok temu
- Umowa o pracę
- Pełny etat
- Specjalista (Mid / Regular)
- rekrutacja zdalna
Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.
As an internationally operating company, is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Group's field organization, we are also locally anchored and active worldwide.
Region:
Kraków, małopolskie
Requirements:
- Experience in Customer Service, Call Center would be an asset
- Previous experience in Sales Accounting would be an asset
- Fluent English (min B2)
- Customer Orientation
- Problem solving orientation
- Team player
- Proactivity
Responsibilities:
Advisor – Sales Accounting Support will provide support for TIGER tool users. TIGER is the first joint LH Group contract management tool replacing multiple systems and representing a bundle of best practices in the area of contract building (agents/corporates).
TIGER provides reports for internal and external usage, offers purely contract related results and creates a “one face to the customer” appearance. The simulation possibility enables sales managers as well as key account managers to analyze and potential contract performance results and aids in decision making and planning processes.
- First level support for requests concerning TIGER Tool (functional, technical, reporting questions etc.)
- Assignment of emails to existing incidents in the tracking tool
- Capturing of new incidents and allocation to assigned groups within a tracking tool
- Analysis based on TIGER Management/Tracking Report
- Monitoring of Tiger Performance and reporting of the data to Product Management
We offer:
- An international working environment
- Great atmosphere in a positive team
- Trainings and possibility of professional development
- Private medical care for employees and their family members
- Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 10:00
- Possibility to fulfil a dream about far journeys with attractive discounts for air tickets
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