Oferta pracy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy
Oferta z szybkim aplikowaniem 
co to?
Na oferty z aktywnym „Aplikuj szybko” zaaplikujesz jednym kliknięciem. Korzystają one z danych używanych przez Ciebie przy ostatnim aplikowaniu. Jeśli jeszcze tego nie robiłaś/eś, nie przejmuj się. Za pierwszym razem trafisz na pełny formularz aplikowania.

After sales support

Franke Foodservice Systems Poland Sp. z o.o.

  • Północna 11, Gdynia
    Gdynia, Pomeranian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Franke Foodservice Systems Poland Sp. z o.o.

Północna 11

Gdynia

Your responsibilities

  • Ensuring the follow-up of the open orders, from the acceptance by the service partner to the confirmation of the completion by the customer.

  • Maintaining a very good customer relationship and a very high level of customer satisfaction

  • Monitoring the interfaces and ensuring communication for the following markets: UK, Germany, Poland

  • Telephone support for service partners and stores

  • Telephone acceptance of service calls and the written assignment of external and internal service technicians

  • Correspondence with all parties, in writing and by telephone

  • Establishing a good business relationship with priority on the UK/German and Polish service companies

Our requirements

  • higher education

  • Experience in customer service would be welcome

  • good technical understanding is an advantage

  • English, German and Polish fluent written and spoken

  • strong service mentality

  • experience in working with ERP systems

  • knowledge of the common EDP applications (especially MS Office)

  • reliable, team player, self-initiated

  • quick comprehension

  • independent, precise and systematic way of working

  • entrepreneurial thinking and acting

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • retirement pension plan

  • corporate library

  • coffee / tea

  • parking space for employees

  • extra social benefits

  • birthday celebration

  • charity initiatives

  • wsparcie psychologiczne i prawne w potrzebie (ICAS)

  • doradztwo finansowe i managerskie (ICAS)