sharing the costs of sports activities
AML / KYC Delivery Project Executive
- Armii Krajowej 18, Bronowice Małe Wschód, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- specialist (Mid / Regular)
- запрошуємо працівників з України
Accountable for the delivery center operations need to ensure operations are being successfully delivered as per agreed contractual schedule (SOW) and achieving SLA targets
Proactively manage business controls (audit readiness) and quality issues
A major contribution to overall client satisfaction
Responsible for managing a budget (for cost for service delivery)
Lead weekly/monthly status meetings with IBM Team and Client
Be a trusted solutions advisor for the client
Responsible for delivery team to manage contract scope, deliverables and commitments - working with the Account Team to measure performance against plan.
You ensure that an effective management system is in place to drive delivery team activities to meet or exceed commitments made to the client.
You serve as a leader in crisis management.
You proactively ensure appropriate action plans have been established in response to any deviations from commitments to the client
You keep the client team informed in all communications and foster a sense of teaming amongst the members – even on a global/ cross-country level if needed.
You demonstrate the ability to set direction, communicate and model effective leadership behaviors in dealing with individuals and teams.
You effectively lead communications and team work in a distributed team environment regardless of physical location. And develop a common set of objectives, agree on project schedules, delegation of responsibilities.
You are able to use Project Management and Leadership techniques as appropriate.
In coordination with internal parties, prepare presentations and communications for key stakeholders and recurring governance meetings and seek necessary approvals
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and with proven time management skills
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
10+ years of relevant experience in AML/KYC operational experience with program management and client services exposure
Proficient in supporting sales team for building compelling business case for prospect clients to offshore business and work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes
Experience in building and maintaining business relationships.
Critical thinking skills and an analytical orientation with experience in data mining and/or generating and interpreting metrics.
High competency in written and oral communication; strong interpersonal skills.
Ability to listen, collect and understand appropriate information; identify the concerns of others.
Strong meeting and facilitation skills.
Ability to work collaboratively in a team environment to drive execution, meet goals and timelines.
Demonstrated ability to assign, direct and complete assigned tasks in support of complex initiatives.
Ability to work independently in unstructured environment, be proactive and learn quickly. Able to handle pressure and prioritize workload.
Strong attention to detail.
Excellent proficiency in Microsoft Office products, particularly Microsoft Excel and Microsoft PowerPoint.
Preferred Professional and Technical Expertise : Microsoft Access experience a plus.
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
corporate products and services at discounted prices
no dress code
coffee / tea
employee referral program
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