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Analyst - Data Analytics

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Kraków

Your responsibilities

  • Support on-boarding activities of Global Risk Analytics Data Environment (GRADE)– raising access / revoke requests, user trainings and user document management

  • GRADE User Support Management– trouble shooting, user communication, incident communication, liaising between users and IT

  • GRADE SharePoint Management– management and development

  • Support the GRADE capacity management – utilization reports review, user communication and review activities, incident communication

  • Support the GRADE Data Security Framework - reviews, processing changes to the security model if required, document management

  • Support the project management activities of Data Analytics team – JIRA / Confluence reporting and management

  • Locate and define new process improvement opportunities

Our requirements

  • Bachelor’s degree IT or in numerate subject, e.g. mathematics/ statistics/ economics or equivalent experience; Master’s degree preferred

  • Qualification in IT / Business Administration / Business Management or relevant experience

  • SharePoint, PowerPoint, Excel, SQL skills desirable

  • Previous experience in IT/ Analytics desirable

  • Ability to quickly understand complex architecture

  • Multitasking and ability to work under pressure to tight timelines is essential

  • Open personality and effective communication skills, ability and flexibility to work in an international team

  • Ability to write clear and understandable documents

What we offer

  • Long-term employment in one of the largest banking and financial services organization in the world

  • Interesting career path in an international organization

  • Language / Studies Reimbursement Scheme

  • Professional trainings

  • An environment where you will be given space to take ownership and accountability for your work

  • A team of professionals that will help you develop & succeed

  • Exposure on all HSBC lines of business and markets

  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Job Description

Wholesale Credit and Market Risk (WMR) department within HBEU measures and monitors global credit and market risks arising from lending and trading activities as well as providing credit approval for corporates, financial institution and sovereign exposures. The team is engaged in a lot of European regulatory reporting (for ex. AnaCredit) and senior management reporting and analysis deliverables that are spread across EU countries on a need basis. The aim is to bring all these tasks together as one team and deliver them in a centralized and standardized manner.

The data provided by this team will form the basis of model development, model validation and IMR submission for WCR (Wholesale Credit Risk) senior management and to regulators. An extremely high standard of accuracy and timeliness will be required. Questions about the data for further material will need to be answered promptly. The incumbent will be expected to exercise initial quality assurance over the work of the team.

The data environment GRADE is used by 400+ global users, GRADE is critical data environment for the team which will form the basis of model development, model validation and IMR submission for WCR (Wholesale Credit Risk) senior management and to regulators. System and User issues will have impact on deliverables of the projects managed by users hence it’s critical to manage expectations and work for issue’s resolution. The role requires strong communication, influencing and relationship management skills.