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Analyst - Engagement

  • Wrocław, dolnośląskie pokaż mapę
  • Specjalista
  • 2019-03-13

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Analyst, Engagement

    Wrocław, Lower Silesia, Poland

    As a fast growing Centre of Excellence (CoE) we are looking for an Engagement Analyst to support our Insurance Platform Office – Strategic Projects and Delegated Authorities. The Department is currently being restructured that you will have a chance to work in a fast-moving project environment that is setting up the BAU processes and structure.

    You will be part of a team that provides a coordinator role for all internal and external stakeholders and is responsible for third party relationship management, query resolution, obtaining and providing data and information.

    For the right person this is a fantastic opportunity to progress and grow into insurance within a very fast growing company.

    What will your essential responsibilities include?

    DISCOVER your opportunity

    What will your essential responsibilities include?

    • Being a contact point for all internal and external key stakeholders for operational queries and supports delegated ESS teams by providing timely and accurate data
    • Coordinating the internal Business Impact Assessment
    • Supporting the on-boarding due diligence process
    • Tracking and chasing data
    • Storing data for use by other ESS teams
    • Relationship management; upholding AXA XL standards and values
    • Coordinating Underwriting, Claims and ESS functions
    • Feedback on data quality and timeliness
    • Communication around account schedule and requirements
    • Incident flagging
    • You will report to Engagement Assistant Manager

    We offer:

    • Amazing modern workspace in heart of the city
    • Day off on your birthday
    • Flexible working hours and opportunity to work from home
    • Lunch allowance
    • Fresh fruits every morning in our kitchen
    • Multisport and cinema card
    • Luxmed health insurance with dental package included and Pramerica life insurance
    • Improving your language skills by working in multicultural environment with English use on a daily basis

    SHARE your talent

    We’re looking for someone who has these abilities and skills:

    • Fluency in English (both spoken and written) is a must – at least C1, any other foreign language is desirable
    • Educated to university level
    • Overall 2+ years of experience in a corporate environment preferred but not mandatory
    • Customer service/ sales experience is highly welcomed
    • Computer literate including Excel, Outlook, Word, PowerPoint
    • General understanding of Delegated Insurance business preferred
    • Excellent organizational skills and great attention to detail
    • Excellent people skills, communicative and open to new challenges and changes
    • Ability to craft a narrative from data and share and present those insights
    • Strong interpersonal skills and the ability to adapt to varied stakeholders and team members
    • Comfortable with communicating/ hosting calls with global stakeholders
    • An intercultural awareness of the challenges associated with international business
    • Ability to deliver the work in a timely manner


    If you are interested, please send your application by clicking on 'Aplikuj' button.

    Please remember to enter the following clause: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".