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Analyst - Global Transformation

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 22.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Analyst – Global Transformation
    (maternity cover)
    Location: Kraków
    Ref No: GTC/A/M/06/2018

    Key Accountabilities:

    • Analysts are at the center of how Global Transformation shapes, delivers and embeds change working with the business and our delivery partners. Responsible for supporting Requirements Management, Design, Change Management or Implementation Management activities,
    • The job holder’s role is heavily business focused, it is not an IT role,
    • The job holder work collaboratively with Business Analysts, Process and Business Consultants, delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options,
    • In systems related projects, the role holder will support IT Teams with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions,
    • The Analyst will support Change Management activities such as early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback,
    • The Analyst will also support Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimizing risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot),
    • In reengineering projects, they will support Process Consultants in analyzing and re-engineering world class business processes. 

    Requirements:

    • Min. 1 year experience in gathering requirements, process re-engineering or conducting design activity required
    • Experience in communicating effectively with a range of stakeholders,
    • Fluent English,
    • Exposure to change implementation activity,
    • Good verbal and written communication skills and experience in face-to-face presentation,
    • Overall financial services industry knowledge with specific functional expertise is a plus
    • ISEB Diploma in Business Analysis – Optional,
    • Lean Six Sigma Green Belt/Black Belt – Optional.

    We offer:

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.

     

     
    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.
    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com