Analyst – Monitoring and Surveillance – English

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 7 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Review audio and electronic communications alerts to detect potential cases of market abuse, market manipulation or potential breaches of any internal HSBC policies;

  • Investigate and escalate potential issues, justify your findings and document the resolution;

  • Work with colleagues in Krakow and other compliance teams in order to contribute to global improvements in surveillance;

  • Continuously expand your knowledge in the dynamic field of financial market, financial instruments and the related market abuse risks in order to increase the effectiveness of controls.

Our requirements

  • University degree in Finance, Economics, Law or a related field; specialization in Capital Markets or Banking, and/or relevant professional certifications will be an asset;

  • Experience in the financial sector or compliance and good understanding of financial products traded on the capital market; familiarity with financial regulations and awareness of the complexity of financial products and services

  • Up-to-date knowledge of economic trends and political events affecting financial markets;

  • Good presentation and communication skills enabling to promote awareness of how the investment banking works; team work orientation;

  • Proficiency in English;

  • Self-motivated with rapid learning capability;

  • Good organizational and analytical skills, integrity, as well as strong attention to details;

  • Ability to support decisions with sound reasoning and in a clear manner;

  • Ability to work independently and be part of a team.

What we offer

  • Stable job in professional team,

  • Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport,

  • Car parking,

  • Relax room (with massage chairs and area for yoga/stretch),

  • Bicycle racks in the underground garage and around the office; showers dedicated to cyclists,

  • Game room (with Xbox, PS consoles and foosball table),

  • Good coffee in the kitchen.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Scroll to the company’s profile