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Analyst – Monitoring & Surveillance (English and French/Czech/German)
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired 5 days ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- More than one vacancy
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
HSBC Service Delivery (Polska) Sp. z o.o.
Kapelanka 42a
Dębniki
Kraków
Your responsibilities
Cooperate with the on-shore global markets and banking business and understand unusual communication and trading behaviors,
Ability to work with CSA colleagues who are based overseas and contribute to global improvements in surveillance,
Support the growth and expansion of these critical and time sensitive services across all Global Business Lines in multiple countries,
Contribute to the growth and development of the RC Operations team,
Undertake independent Surveillance and Monitoring in order to obtain assurance that the businesses are operating in line with relevant laws, regulations, codes and HSBC Group Standards,
Review alerts and eliminate those with no issue in a timely manner, investigate and escalate potential issues as necessary and document the resolution and any corrective action taken,
Ensure all follow ups are closed out in a timely manner and to a satisfactory conclusion,
Maintain statistics and metrics for appropriate stakeholders, identify patterns and contribute to management reports for appropriate escalation of significant issues, accomplishments and forward looking risks,
Ensure continuous and effective service to country compliance teams / Business Partners,
Escalate potential regulatory and internal market misconduct breaches to Compliance Senior Management onshore,
Foster a close relationship with the various Compliance teams, both on and off-shore.
Our requirements
English essential, as well as other European language(s) especially French and Arabic or German or Italian or Spanish or Portuguese or Czech)
Prior experience working in the financial services
Educated to degree level
Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and strong ability to learn new technologies
Appropriate analytical skills to dissect key information and have a good eye for detail
Ability to work under pressure and within tight timelines. Excellent time management and prioritization of work tasks
Ability to support decisions with sound reasoning and in a clear manner
Ability to work independently and be part of a team
Self-motivated, enthusiastic and proven rapid learning capability
What we offer
Stable job in professional team,
Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport,
Car parking few minutes away from the office,
Relax room (with massage chairs and area for yoga/stretch),
Bicycle racks in the underground garage and around the office; showers dedicated to cyclists,
Game room (with Xbox, PS consoles and foosball table),
Fresh fruit on the floor and good coffee in the kitchen.
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
doctor’s duty hours in the office
retirement pension plan
corporate library
no dress code
video games at work
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.