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Klikając w przycisk „Aplikuj teraz” lub „Wyślij” zgadzasz się na przetwarzanie przez Grupę Pracuj sp. z o.o., działającą jako agencja doradztwa personalnego (Grupa Pracuj, my), danych osobowych zawartych w Twoim zgłoszeniu rekrutacyjnym dla celów prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu o pracę.

W związku z tym, że poszukujemy pracowników dla naszych klientów (potencjalnych pracodawców), po dokonaniu selekcji aplikacji i uzyskaniu Twojej odrębnej zgody na dalszym etapie rekrutacji, udostępnimy Twoje dane osobowe do określonego potencjalnego pracodawcy. Po przekazaniu Twoich danych osobowych, potencjalny pracodawca stanie się administratorem Twoich danych osobowych i otrzymasz od niego dodatkowe informacje, w jaki sposób on przetwarza Twoje dane osobowe. Twoja zgoda jest dobrowolna i w każdym czasie możesz ją cofnąć, kontaktując się z nami pod adresem [email protected]

Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz pod formularzem aplikacyjnym na dalszym etapie aplikowania. Grupa Pracuj Sp. z o.o. jest agencją zatrudnienia nr 12252.

AOG Customer Support Officer

Klient Pracuj.plO firmie

  • Rzeszów, podkarpackie

  • Ważna jeszcze 17 dni
    do: 14 paź 2020
  • Specjalista (Mid / Regular)

For our client, an international company from the aviation industry, we are looking for a person for the position:

 

AOG Customer Support Officer
Location: Rzeszów

Your responsibilities:

 

This position is part of the global customer support team responsible for responding to and actioning urgent customer orders for Priority 1 (AOG - Aircraft On Ground) and 2 (PAOG – possible Aircraft On Ground) situations as deemed necessary. This includes, but is not limited to, ordering, procuring and expediting orders to clients as quickly as possible within defined contractual obligations and to record all transactions accordingly to measure corporate performance relative to defined objectives.

  • Receive and respond to Priority 1 (AOG) and 2 (PAOG) customer requests generated either through electronic means, or by voice (telephone/Skype) communication.
  • Initiate a Customer Order within the Source-1 order procurement system.
  • Use all means available to search global sources to fulfill the requirement, including sourcing from outside vendors as appropriate.
  • Liaise with other company personnel and outside agencies, which may include the negotiation of contracts with vendors and suppliers.
  • Expedite all urgent shipments including confirming shipping details and confirming appropriate expedited means of conveyance to meet the defined requirement
  • Communicate with the customer, confirming order status, shipping information and estimated time of arrival
  • Report all activities using the appropriate reporting methods to measure corporate performance objectives

What we expect from you:

  • Minimum 2-5 years of experience in a similar position (Aviation work experience preferred)
  • Experience with inventory management systems
  • English – intermediate level as a minimum
  • Supply Chain experience within a global environment preferred
  • A university degree in: Supply Chain, Production Management, Aviation or other relevant
  • Proficient with MS Office (Excel)  
  • Ability to organize and prioritize a demanding workload
  • Willingness to shift work
  • Nice to have: Experience or knowledge of material planning inventory

We offer:

  • Exciting job in multinational and cross-border teams
  • Interesting and challenging international projects
  • Highest working standards
  • Private medical care - Medicover
  • Life insurance
  • Multisport card
  • Catering allowance
  • English lessons
 
By clicking “Apply now” or “Send”, you give your consent to Grupa Pracuj sp. z o.o. acting as a recruitment agency (Grupa Pracuj, we) processing the personal data contained in your application for the purposes of conducting a recruitment process for the position indicated in the job ad.

Given that we are searching for employees for our clients (potential employers), having selected the applications and obtained your separate consent at a later stage of the recruitment process we will forward your personal data to a specific potential employer. After your personal data is disclosed to the potential employer, such potential employer will become the controller of your personal data and you will receive additional information from such potential employer on how it processes your personal data. Your consent is voluntary and you can withdraw it at any time by contacting us at [email protected]

You will find full information on the processing of your personal data under the application form at a further stage of the application process.

Grupa Pracuj Sp. z o.o. jest agencją zatrudnienia nr 12252

For our client, an international company from the aviation industry, we are looking for a person for the position:

 

AOG Customer Support Officer

Your responsibilities:

 

This position is part of the global customer support team responsible for responding to and actioning urgent customer orders for Priority 1 (AOG - Aircraft On Ground) and 2 (PAOG – possible Aircraft On Ground) situations as deemed necessary. This includes, but is not limited to, ordering, procuring and expediting orders to clients as quickly as possible within defined contractual obligations and to record all transactions accordingly to measure corporate performance relative to defined objectives.

  • Receive and respond to Priority 1 (AOG) and 2 (PAOG) customer requests generated either through electronic means, or by voice (telephone/Skype) communication.
  • Initiate a Customer Order within the Source-1 order procurement system.
  • Use all means available to search global sources to fulfill the requirement, including sourcing from outside vendors as appropriate.
  • Liaise with other company personnel and outside agencies, which may include the negotiation of contracts with vendors and suppliers.
  • Expedite all urgent shipments including confirming shipping details and confirming appropriate expedited means of conveyance to meet the defined requirement
  • Communicate with the customer, confirming order status, shipping information and estimated time of arrival
  • Report all activities using the appropriate reporting methods to measure corporate performance objectives

What we expect from you:

  • Minimum 2-5 years of experience in a similar position (Aviation work experience preferred)
  • Experience with inventory management systems
  • English – intermediate level as a minimum
  • Supply Chain experience within a global environment preferred
  • A university degree in: Supply Chain, Production Management, Aviation or other relevant
  • Proficient with MS Office (Excel)  
  • Ability to organize and prioritize a demanding workload
  • Willingness to shift work
  • Nice to have: Experience or knowledge of material planning inventory

We offer:

  • Exciting job in multinational and cross-border teams
  • Interesting and challenging international projects
  • Highest working standards
  • Private medical care - Medicover
  • Life insurance
  • Multisport card
  • Catering allowance
  • English lessons
 

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