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AOG Customer Support Officer

Klient Pracuj.plAbout the company

  • Rzeszów

    Rzeszów, Subcarpathia
  • Offer expired 21 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Receive and respond to Priority 1 (AOG) and 2 (PAOG) customer requests generated either through electronic means, or by voice (telephone/Skype) communication.

  • Initiate a Customer Order within the Source-1 order procurement system.

  • Use all means available to search global sources to fulfill the requirement, including sourcing from outside vendors as appropriate.

  • Liaise with other company personnel and outside agencies, which may include the negotiation of contracts with vendors and suppliers.

  • Expedite all urgent shipments including confirming shipping details and confirming appropriate expedited means of conveyance to meet the defined requirement

  • Communicate with the customer, confirming order status, shipping information and estimated time of arrival

  • Report all activities using the appropriate reporting methods to measure corporate performance objectives

Our requirements

  • Minimum 2-5 years of experience in a similar position (Aviation work experience preferred)

  • Experience with inventory management systems

  • English – intermediate level as a minimum

  • Supply Chain experience within a global environment preferred

  • A university degree in: Supply Chain, Production Management, Aviation or other relevant

  • Proficient with MS Office (Excel)

  • Ability to organize and prioritize a demanding workload

  • Willingness to shift work

  • Nice to have: Experience or knowledge of material planning inventory

What we offer

  • Exciting job in multinational and cross-border teams

  • Interesting and challenging international projects

  • Highest working standards

  • Private medical care - Medicover

  • Life insurance

  • Multisport card

  • Catering allowance

  • English lessons

Grupa Pracuj Sp. z o.o. jest agencją zatrudnienia nr 12252.

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

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