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API Support Consultant

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 28.03.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    API Support Consultant
    Miejsce pracy: Kraków
     As an API Support Consultant you will be responsible for supporting our ISV-partners or other developers using our API's to integrate with our business solutions.

    Job description

    • Advice, guide and recommend how to use our API´s for a variety of business-driven use cases
    • Acquire and maintain good knowledge in relevant programming languages and documentation tools such as Swagger
    • Monitor relevant forums
    • Contribute actively in our Developer Forums, sharing code examples, knowledge and participate in discussions
    • Providing accurate timing estimates on work
    • Contribute in API training of employees in Business Units, partners etc
    • Contribute in events such as developer day or customer meetings if needed
    • Document bugs and improvement suggestions
    • Monitor delegated inboxes related to API support to give one-to-one support
    • Provide offsite consultancy for customers that require more in-depth support during development stage
    • Collaborate and build an effective relationship with our Business Units, Product Managers, influencing product improvement from the perspective of operational support

    Requirements and personal qualities

    • Knowledge and experience in REST API (ASP.net) HTTP and C#
    • ERP system knowledge
    • Customer service orientation
    • Solid problem solving and analytical skills, attention to details
    • Good written and oral skills in English (Scandinavian language would be an advantage)

    We offer

    • An amazing opportunity to work in a Scandinavian company that really emphasizes the importance of a good working environment along with socialising activities, such as Friday Bar.
    • Social activities with sufficient opportunity to get to know colleagues outside the office
    • FREE lunch, fruits and Friday cakes, along with delicious coffee or tea.
    • Private health care package
    • Workout card system (MultiSport Plus)
    • Office located in the centre of Kraków
    • Sport activities and events like squash, football

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