Application Consultant

DHL Supply Chain (Poland) Sp. z o.o.

Working out in detail improvements of existing IT solutions;
Independently obtaining expert input from and aligning with Business Analyst on design and improvements of blueprints;
Support definition of technical detail of the IT solution as requested by DePICT and ONE.DEPLOY methodologies;
Communication of technical information to a non-technical audience and vice versa;
Setup of chosen solution in the application (no coding);
Work closely together with suppliers to get the agreed deliverables including developments from Application Developers;
Create and execute (non-UAT) tests; document and communicate results to the Project/Workstream Leaders;
Deliver requested deliverables as defined by Project/Workstream Leaders in agreement with DePICT and ONE.DEPLOY methodologies;
Checking collected data and execute data conversion;
Provide configuration and data support (L1/L2 application support) during hypercare in case of production issue;
Write documentation for handover of GAPs to L2 centralized support team and help local team to be prepared for L1 support.

Minimum 3 years’ experience with the setup of logistics processes and related applications;
Minimum 3 years project delivery experience;
Familiar with or specialist (depending on level) in the major DHL IT solutions – product knowledge, good implementation/configuration skills, being able to configure (normal/high complexity) E2E implementations independently;
Ability to translate process requirements into system requirements;
Customer and supplier contact;
Ability to help colleagues with specific expertise and to coach on content and skills (buddy principle);
Detailed knowledge of logistics processes (warehousing and transportation);
Understand impact of IT solution on standardized operations, incl. sparring with engineer to propose alternative (e.g. operational) solutions.

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