Oferta pracy

Application Support Administrator

ZF GroupAbout the company

  • Częstochowa

    Częstochowa, Silesian
  • Offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Service management level support for Embedded Software tools (2nd and 3rd level Incident and Request)

  • Maintenance releases and upgrade delivery

  • Creating and updating handling instructions, documentations and knowledge base articles

  • License capacity management

  • Consulting and cooperating with other global IT teams

Our requirements

  • At least 2 years of experience in the IT field in following areas: Software Engineering Design, ALM or Data Base

  • Bachelor’s Degree or higher in Information Systems, Computer Science, Electronics or similar

  • Experience in providing customer support and resolution of technical issues, strong troubleshooting and diagnostics skills

  • Good English (to successfully communicate in an international work environment)

  • Familiar with ITIL, MCSE, CCP-V or related IS certifications

What we offer

  • Exposure to modern IT technologies

  • Attractive career opportunities in an international environment

  • Private medical care, MyBenefit platform, discounts package on goods and services

  • Flexible working hours and very good working environment

  • Opportunity to work 100% remotely during the pandemic period (hybrid model of work afterwards – 60% remotely, 40% on-site)

  • Relocation package (only to IT Center Poland headquarters based in Czestochowa)

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • corporate products and services at discounted prices

  • parking space for employees

  • holiday funds

About the role

In IT Centre we are looking for a new colleague who will be responsible for Service Management for Systems Engineering Embedded SW tools.