Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Application Support Analyst - Internship

Travcorp Poland sp. z o.o.

  • Wrocławska 54, Katowice
    Katowice, Silesian
  • offer expired 2 months ago
  • internship / apprenticeship contract
  • full-time
  • trainee
  • hybrid work
  • More than one vacancy
  • remote recruitment

Travcorp Poland sp. z o.o.

Wrocławska 54

Katowice

Technologies we use

Expected

  • Jira

About the project

Do you have unparalleled analytical skills and are passionate about the infrastructure and applications realm? Do you thrive in a fast-paced, dynamic work environment?

If this sounds like you, we are interested in hearing how you can add your talents to our growing team!

Your responsibilities

  • Delivering an exceptional level of application support to all internal clients, teams and other relevant stakeholders;

  • Troubleshooting and resolving technical issues;

  • Cooperating closely with the dev and QA teams;

  • Communicating about and closing feedback loops on the issues, requests and queries raised;

  • Proactive monitoring of all designated communication channels;

  • Participation in creation of documentation.

Our requirements

  • Excellent communication/written skills;

  • Ability to understand technical issues and articulate industry operational/technical solutions to clients;

  • This position requires strong troubleshooting, analytic and diagnostic skills, along with solid communication skills;

  • Technical education;

  • English C1/C2;

  • Effective communication (written & verbal) and interpersonal skills;

  • Highly service-oriented with exceptional customer service skills;

  • Strong team-work skills;

  • Empathy and people skills;

  • Self-starter, proactive approach to work.

This is how we organize our work

This is how we work

  • in house

Development opportunities we offer

  • conferences abroad

  • conferences in Poland

  • development budget

  • external training

  • industry-specific e-learning platforms

  • intracompany training

  • mentoring

  • soft skills training

  • space for experimenting

  • substantive support from technological leaders

  • support of IT events

  • technical knowledge exchange within the company

  • the company supports open source projects

  • time for development of your ideas

Benefits

  • sharing the costs of sports activities

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • corporate products and services at discounted prices

  • integration events

Travcorp Poland sp. z o.o.

We are a company that develops software for a global travel company. We work on projects that make vacationing easier and more pleasant. If you join us, you will get the opportunity to shape the experiences of users from all over the world. The varied pool of clients from all walks of life and presenting different online behaviors guarantees that working on our projects gives you a chance to constantly learn and develop in your field.

Apart from that, we are a team of people who love looking for new solutions and working closely with other teams. We value openness, transparent communication and always welcome creative ideas.

Scroll to the company’s profile