Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyApplication Support Analyst
International Paper PolskaO firmie
- Lubicz 23, Kraków, PolskaKraków, małopolskie
- Ogłoszenie wygasło miesiąc temu
- Umowa o pracę
- Pełny etat
- Specjalista (Mid / Regular)
International Paper Polska
Lubicz 23
Kraków
We help people receive sustainable and recyclable products they depend on every day. Learn more at IPkrakow.com
You will be responsible for:
- Providing high quality, timely results in the support of third-party and custom-developed applications
- Providing high quality, timely results when installing, upgrading, sustaining, testing, and/or configuring applications
- Responding to Service Desk Incidents Tickets and caring out the corrective actions in a timely manner
- Testing enhancements, interfaces between systems and upgrades to ensure that they meet business needs
- Utilizing standard IT tracking and reporting systems to provide quality data for IT metrics
- Building key relationships and contributing to a positive work environment through collaboration with teammates and other stakeholders
- Recognizing and supporting IT processes, services, and initiatives
- Appling best practices around IT architecture and reuse
- Taking a high level of ownership in your working environment and constantly striving to make your environment more efficient
- Working within the standards of the operating environment and following standard processes
- Being dedicated to continuous self-improvement and keeping competencies and skill sets current
- Providing documentation of developed systems and other processes
You have:
- At least 2 years of IT systems administration or business applications support experience
- Knowledge of Windows client and server:
- File system, services and security
- Software installation procedures
- Windows software troubleshooting
- Remote Access / Remote Desktop
- Windosw-based scropting and application development (a plus)
- Proficiency with MS Office applications
- Strong analytical and complex problem solving skills
- Great customer handling skills
- Strong communication skills
- Strong aptitude for learning new skills and applications
- Knowledge of SharePoint technologies – SP 2016 or other documents flow application will be advantage
- Familiarity with SQL, PL/SQL will be an advantage
- Working knowledge of business process areas such as finance, purchasing, sales and marketing, supply management
Benefits:
You will enjoy the full range of benefits from day one:
Great location
Get to the office easily every day – it’s right in the city centerFlexibility
Adapt your work schedule to your needs. We offer flexibleworking hours and home office whenever business allows
Stability
Enjoy stable employment and great workingconditions in a company with more than
120 years of history
Wellbeing Support
Use free and confidential psychologicaland wellbeing support
Fun
Have fun with great people at our company partiesand events. We like to spend time together also
after work
Volunteering
Get involved in IP volunteering and charitable programs.Become an eco-ambassador
Health and Wellness
Boost your body and mind with our multiple healthand wellness initiatives
Social Funds
Choose whatever you like from our Benefits & Recognitionplatform. Your account will be charged monthly
Trainings
Take advantage of internal expert-led trainings and cross-functionaldevelopment opportunities
Language courses
Learn languages on our treat. Any language is possible as long as there is a business reasonMedical Care
Get yourself and your family covered with a private medical care packageEthics
Feel proud of working for one of the most ethical, responsible and sustainable companies in the worldPlease submit your CV in English
Why is this job for You:
The position offers opportunities to work in a highly-collaborative, highly-technical environment, operating within a shared-services model. It’s interesting work affiliated with business applications support. Out Company focuses on the development of its employees so you will have the opportunity for systematic expansion of your technical competence. It is a chance both on contact with Microsoft technologies as well as the opportunity to the development in the field of projects delivery.
You will be responsible for the support and enhancement of third-party software packages (like for example FileNet, SharePoint etc.. ) and custom-developed application to meet the business users in International Paper, primarily working on both US and Global systems. You will interact with operational and supervisory personnel within IP and with our outsource partner to provide operations support for business partners.
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