Oferta pracy

Application Support Engineer

Enginiety Sp. z o.o.

5 0008 500 gross / mth.
  • Dworcowa 25, Gliwice
    Gliwice, Silesian
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment

Enginiety Sp. z o.o.

Dworcowa 25

Gliwice

Technologies we use

Expected

  • Linux

  • SQL

  • REST API

  • ITIL

Optional

  • Google Cloud Platform

  • Microsoft Azure

  • AWS

  • JIRA

  • Confluence

Operating system

About the project

// HOW WE WORK

We trust in technology and automation. We use JIRA Service Management and ServiceNow as ticket tracking tools for day-to-day work. We communicate on Slack rather than by phone. And yes, we do gain great effectiveness thanks to ITIL and an Agile-driven approach

Your responsibilities

We are looking for people prepared to support our clients with the operation of applications delivered by ENGINIETY. Our well-knit team of L2 specialists ensures smooth, day-to-day running of enterprise software solutions. As one of our experts, you will work two shifts (8-16 and 14-22) + on-call.

Our requirements

// IF YOU ARE A PERSON WHO

| has Application Support experience (1-3 years)

| uses best practices to perform tasks and knows ITIL library

| would like to provide business and technical expertise for incoming tickets regarding application and system integration as a part of the L2 support team

| is familiar with databases and knows SQL syntax

| knows REST API and Linux-related concepts

| approaches technical problems analytically, always looking for their root causes first

// ON TOP OF THAT YOU

| are proficient in spoken and written English (B2/C1)

| are willing to explore cloud-related concepts (knowing Microsoft Azure, Google Cloud Platform or Amazon Web Services is a plus!)

| have e-commerce or SAP Commerce experience (that is a bonus too!)

| do not hesitate to delve into technical documentation

| work well in a team but you are also very good at organizing your own work

| enjoy learning and want to pursue enterprise applications-centred career

Send us your CV and meet us at an interview

This is how we organize our work

Team size

  • 5-10

This is how we work

  • in house
  • you develop several projects simultaneously
  • you have influence on the choice of tools and technologies
  • you have influence on the technological solutions applied
  • you have influence on the product
  • agile
  • scrum

This is how we work on a project

  • DevOps

  • active monitoring

  • documentation

  • issue tracking tools

Development opportunities we offer

  • development budget

  • external training

  • intracompany training

  • mentoring

  • space for experimenting

  • substantive support from technological leaders

  • technical knowledge exchange within the company

  • time for development of your ideas

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate library

  • no dress code

  • coffee / tea

  • drinks

  • leisure zone

  • christmas gifts

  • bike parking

Recruitment stages
1

CV analysis

2

Phone interview

3

Remote job interview

4

Job offer

5

Hiring

Enginiety Sp. z o.o.

Driven by strong engineering values and built on unique team expertise we deliver commerce technology for European market leaders. ENGINIETY is trusted partner in designing, building and maintaining complex commerce platforms with a clear goal of advancing clients' businesses.

Our team provides support to evaluate, choose and implement commerce, PIM, DXP, CMS and DAM solutions to build up a consistent, flexible and future-proof system architecture.

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