Application Support Engineer with Microsoft Technologies

Position Summary

Application Support Engineer will be a part of our interdisciplinary skilled Technical Support Team. Will be engaged in application maintenance and change requests support based on ITIL. The main aim of the team is to execute supporting activities and routines related to applications and software base, software deployment, backup management and monitoring. Multi-level Incident and problem management for both software base and infrastructure services.

Scope of work

-Incident management related to software and/or hardware infrastructure

-Resolving of application related incidents - 2nd and 3rd level

-Planning and undertaking scheduled maintenance upgrades

-Software base initial installation and upgrades in application servers, database servers, operating systems, webservers, directory servers, commercial packages, etc.)

-Application monitoring

-Optional application bugfix development and/or testing and/or CR implementation

The position will be located in our well communicated offices Wrocław, Łódź, Warszawa, Opole, Bydgoszcz depending on your preferenc

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.