Oferta pracy

AR Analyst (North America)


  • Wielicka 28/b, Podgórze, Kraków
    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment


Wielicka 28/b



Your responsibilities

  • Perform all aspects of collections regarding NA Customers Portfolio (resolving customer financial queries, managing overdue payments through Collections Workflow, receive and resolve discrepancies, prepare and dispatch dunning letters, assisting in matching payments received)

  • Prepare required reports on time (past due, forecast, etc.)

  • Escalate and follow up on issues through Collections Workflow

  • Ensure Key Metric’s are met, and service is delivered

  • Provide required information and documentation for internal and external audit

  • Identify opportunities for continuous process improvement

Our requirements

  • Experience in handling Accounts Receivable activities for at least 2 years, preferably in SSC/BPO company

  • University degree

  • Understanding and knowledge of end-to-end AR process

  • Very good command of English language

  • Knowledge of other European language (German, French, Spanish, Italian) would be considered as an asset

  • Strong working knowledge of MS Office (in particular Excel)

  • Practical knowledge of SAP

  • Very good analytical skills

  • Proactive individual with intercultural competence

  • Availability to work different shifts (8 – 16 and 14 – 22)

What we offer

  • Private Medicover medical care for the employee and his family

  • Possibility to get the sport card Multisport or Multiactive

  • Possibility to join the PZU insurance

  • Flexible working hours, 7/9 – 15/17

  • Competitive salary, adequate to skills and experience

  • Co-financing for holidays, Christmas gifts for employees’ children

  • Opportunity to professional growth and personal development in an international environment

  • Ability to implement own ideas and solutions

  • Possibility to develop and participation in trainings

  • Possibility to finance further education (Master’s, postgraduate)

  • Interesting career in a leading, world-recognized company in the GBS structure

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • coffee / tea

  • parking space for employees

  • sharing the costs of holidays for kids

  • christmas gifts

  • employee referral program

We kindly inform that we will contact only selected candidates.