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AR Team Leader

  • łódzkie
  • Kierownik
  • 27.03.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HRK SSC/BPO specializes in recruiting specialists, managers and directors for shared services centers. By partnering with leading companies in the SSC/BPO sector, our Candidates may be presented the most attractive offers that are tailored to their qualifications and expectations.

    See what we can do for you: SSC/BPO team at HRK.
    AR Team Leader

    Responsibilities:

    • Supervision over 12 people in team
    • Ensure the accuracy, efficiency and timely completion of all Order to Cash records and reporting in accordance with all legal and statutory requirements and regulations.
    • Executes the process delivery with expected service objectives and quality. Solves operational issues and acts prevent it in future.
    • Brings constructive, challenging ideas to drive process standardization and takes ownership of the agreed actions.
    • Plans resources for the team, recognize good performance and reward best people and plans promotions.
    • Provides initial trainings for new joiners in regards to order to cash process .
    • Ensures all SLA`s and KPI's  are maintained in compliance with the contract.
    • Provides regular coaching and mentoring to team members, provides regular F2F feedback.

    Requirements:

    • Fluent  English  C1 – is a must
    • Minimum of 5 years in OtC/AR department 
    • Minimum 2 years  experience in supervising or team management
    • Have excellent planning, organising and prioritising skills
    • Have excellent decision making and problem solving abilities - determine solutions for challenges

    We Offer:

    • Employment in a stable company with an established position in the market
    • Independent role in professional team
    • Opportunity for professional development for increasing your abilities and skills in various areas
    • Competitive benefits package: Private medical care, Life insurance and Multisport cards
    • Opportunity to work within an international and multicultural environment
    • Location: Warsaw

    "If you are interested in the above offer, please click Apply. This is tantamount to a consent given to HRK S.A. in terms of processing your personal data and entering it to a database of HRK S.A., with its registered seat in Warsaw, Plac Bankowy 2, for the needs of being presented employment offers, in accordance with the provisions of the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws of 2002. No. 101, pos. 926 as further amended) as well as acknowledging that you have the right to view and correct data."