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Assistant Durable Solutions Officer

Wysoki Komisarz Narodów Zjednoczonych ds. Uchodźców Przedstawicielstwo w Polsce

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  • Warszawa

    Warszawa, Masovian
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work

Your responsibilities

  • Provide counselling to refugees and other persons of concern (POC) to identify the most appropriate durable solution and to enable them to make a well-informed decision.

  • Interview candidates for voluntary repatriation and prepare documentation for their return.

  • Interview and prepare Resettlement Referral Forms (RRF), in line with Resettlement SOPs.

  • Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners.

  • Assist in updating the electronic database for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures.

  • Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner.

  • Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.

  • Interview and advise on the appropriate durable solution to be provided to POC. Prepare documents relating to durable solutions.

  • Enter information into available database, in line with SOPs.

  • Perform other related duties as required.

Our requirements

Education & Professional Work Experience

P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

Political Science;

Social Science;


International Relations;

or other relevant field.

Relevant Job Experience

Essential: Good knowledge of refugee issues and Human Rights doctrine. Very good reporting and writing ability.

Desirable : Diverse field experience. Knowledge of ProGress database software.

Functional Skills

*CO-Drafting and Documentation

*IT-Microsoft Office Productivity Software

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

What we offer

A competitive compensation and benefits package is offered. The monthly net salary is between PLN 11,938 and PLN 15,041 depending on relevant experience, dependency status and language proficiency. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations. UNHCR also offers comprehensive medical insurance and pension plans.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Organizational Setting and Work Relationships

The Assistant Durable Solutions Officer can serve as a focal point for solutions related issues in a region, and reports to a more senior Protection, Resettlement or Durable Solutions staff. The incumbent may have supervisory responsibility for durable solutions staff.

The incumbent is relied upon to ensure the implementation of a durable solutions strategy, and to contribute to ensuring a conducive environment leading towards finding durable solutions. S/he works closely with protection and programme staff. Fostering an environment to enhance partnerships is a critical element of the work, as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Desired Candidate Profile

This position is open to applications from internal and external candidates, provided that requirements regarding professional experience, academic qualifications, language, etc. are fulfilled.

Candidates must be primarily nationals of Poland and be locally recruited within the country of their employment. The minimum educational requirement for this position is a university degree.

UNHCR’s workforce consists of many diverse nationalities, cultures, languages and opinions. We seek to sustain and strengthen this diversity and to ensure equal opportunities, as well as an inclusive working environment, for our entire workforce. Joining us means living, sharing and promoting these core values of inclusion, diversity and gender equality.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

UNHCR reserves the right to retain applications and consider external candidates applying to this post for other similar positions with UNHCR at the same grade or lower level and with similar job descriptions, experience, and educational requirements for the appointment of a shorter duration (Temporary Appointment).

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme is subject to proof of vaccination against Covid-19.

Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Poland’s eastern borders with Belarus, the Russian Federation and Ukraine serve as the European Union’s external boundaries. The country currently hosts over 1 million refugees from Ukraine, in addition to a smaller number of asylum seekers and refugees from different countries.

UNHCR has been in Poland for 30 years (since 1992), working with national authorities on refugee-related matters. With the Ukraine emergency, UNHCR has substantially scaled up its presence and operations. It currently has a Country Office and Frontex Liaison Office in Warsaw, two Field Offices in Warsaw and Lublin and two Sub-Offices in Rzeszow and Krakow, with a workforce of nearly 140 national and international staff.

The overarching principles guiding UNHCR’s strategy in Poland include: i) localization and centrality of protection, ii) strengthening national systems, avoiding duplication and rationalizing the Refugee Coordination Model (RCM) so that it serves the purpose efficiently and iii) capitalizing on the Global Compact for Refugees (GCR) paradigms to advance the rights of refugees and stateless persons in Poland.

As the UN-mandated agency to provide international protection to refugees, UNHCR leads the refugee coordination structure in support of the Government-led response, with the aim to complement, support and strengthen the national response to the refugee crisis, along with ensuring no duplication of interventions and complementarity of action.

The Assistant Durable Solutions Officer is expected to:

Support carrying out a socio-economic profiling exercise for refugees and host families that classes them under main categories of vulnerability (socio-economic and protection-related). This is used to understand the most appropriate donor and government programme that a family can transition to and structures the application of these programmes along a beneficiary family pathway from humanitarian assistance and dependence to economic inclusion and self-reliance (noting that reversals in the fortunes of people require social safety nets, shock-responsive/humanitarian mechanisms and protection services).

Identify diversified partnerships that provide multiple opportunities across the public, private and informal/local sectors to promote access to dignified employment with due guarantees. Current UNHCR efforts that focus on private sector opportunities can be enlarged by additional partnerships with actors building the capacity of other sectors.

Promote a comprehensive social safety net approach that (i) provides a referral service for refugees to national / international actor / locally managed service (ii) encompasses cash and other forms of grants together with access to social welfare services (iii) provides a clear exit pathway out of grants to livelihood/job opportunities that enable people to pay into social protection systems (iv) that provides a humanitarian /shock-responsive mechanism that provides support in times of inevitable widespread disasters.

Actively engage with coordination mechanism relating to education, livelihoods, basic needs and social inclusion (Education Sector/ Livelihoods and Basic Needs Sector) to ensure that UNHCR intervention are catalytic and avoid duplication.

Support the identification, selection, development of project agreement, monitoring and evaluation of UNHCR funded partners working on improving access to social safety nets, access to education and labour market.