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Assistant Manager – Operational Control Tester

  • Kraków, małopolskie pokaż mapę
  • Asystent
  • 30.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Assistant Manager – Operational Control Tester
    Location: Kraków
    Ref No: CCO/AM/OCT/06/2018

    The purpose of the role Assistant Manager – Operations Control Testing is to deliver Global Operations (GO) controls testing within the CCO Testing Centre of Excellence (COE). Prior experience of control testing and performing Operations assurance testing would be beneficial as this role supports the execution of the CCO Testing Methodology. This role will also require the individual to deliver GO control testing as part of the global Testing COE team.

    Key Accountabilities:

    • Responsible for the timely delivery of GO control testing in line with the annual testing plans
    • Applying judgment in relation to the identification and publication of control testing findings through identifying the key risks and issues
    • Working as part of a team of GO control testers to effectively and efficiently complete testing for CCO within the Testing COE
    • Supporting the completion of thematic and targeted control reviews covering GO risks and working collaboratively with other Testing COE team members,
    • Establishing effective working relationship within CCO Testing team
    • Supporting the GO Control Manager in maintaining ‘trusted advisor’ relationships with internal stakeholders
    • Being resilient in the face of, sometimes acute, pressure to redact GO control testing findings and recommendations by focusing on the facts of testing outcomes,
    • Supporting the delivery of the CCO vision of the CoE Testing team and maintaining the alignment to HSBC's vision, values and goals
    • Delivery of GO control testing for CCO through timely completion of the annual testing plan and targeted reviews
    • Inspires and engages with people to create an inclusive and high performing testing team
    • Supporting regional teamwork and taking action to address any activities and behaviors that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers


    • Knowledge in operational risk management or internal control
    • Strong communication and interpersonal skills
    • Ability to learn and deliver in short time span,
    • Self-starter and effective collaborator
    • Innovative and able to assess needs and propose solutions
    • Excellent time management skills

    We offer:

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.


    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]