Oferta pracy

Assistants Team Leader

McKinsey EMEA Shared Services Sp. z o.o.

  • Baraniaka 88, Nowe Miasto, Poznań
    Poznań, Greater Poland
  • offer expired 20 days ago
  • contract of employment
  • full-time
  • team manager
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

McKinsey EMEA Shared Services Sp. z o.o.

Baraniaka 88

Nowe Miasto

Poznań

Your responsibilities

  • You will be based in our Poznan office as part of Assistants team. You will work with a growing team of Executive Assistants and stakeholders providing support to our Europe, Middle East, and African colleagues. You will collaborate closely with the Assistant Services Operations Manager, Assistants Manager and other Team Leaders in areas connected with operational activities, strategic initiatives, and motivating and coaching of employees.

  • You will manage a team of assistants within our Poznan office. You will monitor service levels and develop individual staff members to ensure adequate coverage and delivery of world-class service. You will lead, motivate, and mentor assistants to enhance their effectiveness and overall job satisfaction.

  • You will lead or assist recruiting efforts to review and manage adequate staffing levels. You will coordinate backup and overflow coverage to ensure consistent service and quality during absences, unanticipated departures, and peak workloads.

  • You will conduct timely and thorough assistants’ performance evaluations by gathering, summarizing, and delivering feedback (on an ongoing basis, as well as formally during year-end reviews).

  • You will also oversee routine administrative duties such as monitoring absences, reviewing and approving time sheets, overtime, vacation, and sick time. Additionally, you will assist the Assistant Services Operations Manager and Assistants Manager with development and implementation of strategic initiatives and projects.

  • You'll also create and maintain an energizing, high-performance work environment reflecting McKinsey values, a collaborative team-based culture and a service mindset by actively contributing to and leading team and site level initiatives.

Our requirements

  • Exceptional interpersonal, communication (oral and written) and conflict resolution skills; strong influencing capabilities

  • 2+ years experience leading a team/supervisory experience, preferably in a professional environment

  • Strong integrity, maturity and fairness in dealing with people and confidential information

  • Excellent customer-service attitude and ability to build and cultivate strong client relationships

  • Strong leadership skills: ability to coach and motivate

  • Willingness and ability to make independent decisions

  • Aptitude for and (preferably) some experience in the areas such as: formal and informal coaching, team building, process and project management, and building strong client relationships

  • University degree would be a plus

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • fruits

  • integration events

  • dental care

  • corporate sports team

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • meal passes

  • sharing the costs of tickets to the movies, theater

  • christmas gifts

  • birthday celebration

  • employee referral program

  • charity initiatives

  • annual bonus

Recruitment stages
1

Application

2

Online Assessment

3

Phone Interview

4

Interviews with Team Leaders

McKinsey EMEA Shared Services Sp. z o.o.

McKinsey & Company is the world's leading management consulting company with over 90 years of experience in helping clients. Over 30,000 people in 65 countries help the world's largest companies, governments and public institutions to significantly and permanently improve their performance.

McKinsey Global Services in Poznań cooperates with McKinsey offices around the world, offering development in many different areas, such as: assistant support, business operations administration, finance and reporting, HR, data research and analysis, and visual communication.

We are a constantly developing team of over 1,000 professionals who value the opportunity to take on new challenges. In addition to teamwork, which lies at the core of our work as a Center, we also value each colleague's individual contributions to the team.

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