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AVP Compliance Advisory (English and French)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 5 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • To promote and sustain a risk-management culture in alignment with Compliance's role as the 2LoD.

  • To provide advice and guidance which enables the Business to manage regulatory risk effectively, and to escalate more complex queries in a timely and seamless manner.

  • To proactively identify and support in the management of significant new or emerging risks.

  • To track the resolution of subsequent risk management actions as appropriate.

  • Ensure the identification and implementation of best practice to enable the highest operational standards.

  • Define and adopt best practice through collaborating with our key business partners.

  • Compliance and LoB staff in Europe.

  • Regional and country Compliance Teams.

  • Demonstrate effective conduct of all activities falling within the scope of responsibility.

  • Foster positive and professional working relationships with others throughout the Group including within other functions.

  • Close collaboration with the other teams within Contential Europe Compliance in the Region.

  • Support and encourage constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action.

  • To share insights on repeatable business queries and escalate complex queries in a timely and seamless manner.

  • Consistently apply policy and governance frameworks, procedures, practices and standards to ensure quality, effective regulatory compliance advice and guidance;

  • Support the continuing development, implementation and improvement of the processes, capabilities, capacity and infrastructure needed to effectively manage Compliance risks in a changing environment.

  • Develop and produce comprehensive MI, and critically review this, in order to create meaningful assessments of team performance in order to provide comfort to Compliance and LoB teams in Regional and Country teams.

  • Ensure individual compliance with all relevant internal and external rules, regulations, procedures that apply to the conduct of Compliance.

  • Be able to work within multiple control environments.

  • Assist the business with the preparation of manuals and procedures (regulatory conduct and financial crime compliance input only) as required.

Our requirements

  • Degree or equivalent professional qualifitaction in law, economics, accountancy or similar field,

  • Working experience as a compliance officer,

  • Strong analytical skills and the ability to support decisions with sound reasoning and clearly articulated justifications,

  • Strong collaboration, communication and stakeholder management skills, with the ability to think laterally and solve problems,

  • Understanding or experience working with corporate banking products and services,

  • Working in a major financial institution, within a matrix environment, including reporting internationally;

  • High level of professional and personal integrity;

  • Proficiency in English and French language (written/spoken/formal);

  • Other European languages are a plus, e.g. Spanish, Italian, Greek, Czech, Dutch.

  • Understanding of the purpose, value, culture and fundamentals of the Compliance function

  • Ability to work effectively under pressure with competing and rapidly changing priorities is essential

  • Sound Judgment

What we offer

  • Stable job in professional team,

  • Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport,

  • Car parking few minutes away from the office,

  • Relax room (with massage chairs and area for yoga/stretch),

  • Bicycle racks in the underground garage and around the office; showers dedicated to cyclists,

  • Game room (with Xbox, PS consoles and foosball table),

  • Fresh fruit on the floor and good coffee in the kitchen.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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