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AVP Compliance Assurance Controls Testing

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Customise and localise standard test scripts and then evaluate assigned controls for design and operating effectiveness, raise issues as appropriate

  • Ensure that assigned control assessments are accurate, effective, abide by CACT procedures and templates, and meet quality control requirements

  • Ensure that assigned control assessments are delivered on time, in accordance with the CACT assessment plan

  • Supervise the delivery of assigned control assessments using experience and knowledge to intervene and redirect testing as required, resolving or redirecting escalations as required

  • Manage control owners and other stakeholders, ensuring the success of each assigned reviews, minimising contention where possible and requesting support where deemed necessary

  • Manage the documentation of distinct control types, covering key aspects, such as remit, main processes and handovers to other teams

  • Ensure that issue owners complete sufficient root cause analysis for all material issues and have appropriate remediation plans in place

  • Develop and motivate the testing specialists through coaching and on-the-job training, ensuring the successful delivery of assigned control assessments

  • Support CTU in fulfilling responsibilities as required, including planning forthcoming reviews, drafting issues, contributing to the development of procedures and templates

Our requirements

  • Minimum of 3 years proven experience in financial services compliance, testing, audit and/or legal management experience or equivalent

  • Good understanding of financial crime and/or regulatory compliance and/or the aptitude to develop this understanding in good time, and must be familiar regarding relevant regional laws, regulations and the overall regulatory environment

  • Minimum Bachelor’s degree in related field such as business, finance, law or equivalent experience; Master’s degree preferred

  • Proven organisational, planning, interpersonal, managerial, analytical, problem-solving, decision-making, and team building skills

  • Ability to manage conflicting priorities effectively and proven ability to meet challenging deadlines

  • Experience working with local and regional stakeholders and an understanding of global standards of quality

  • Ability to work with different cultural groups and build consensus

  • Requires understanding of the changing regulatory landscape regarding compliance functions within the banking industry

  • Ability to exercise discretion, work independently within broad guidelines, tactfully handle sensitive and confidential data and complete assignments timely

  • Experience utilising assurance automation and analytics tools preferred

  • Fluent in both oral and written English

  • Proficient with Microsoft Office

What we offer

  • Stable job in professional team

  • Interesting career path in an international organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • Modern office buildings near the city center of Kraków

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Purpose of the role

The Group’s regulators require the Compliance function to assess the adequacy of the firm’s controls, processes, procedures and resulting outcomes to manage risk. This responsibility is met by the Compliance Assurance (CA) sub-function.

Compliance Assurance Controls Testing (CACT) is a new division, situated within CA, responsible for determining the effectiveness of the Group’s financial crime and regulatory controls, independent of Control Owners (who are responsible for day-to-day monitoring). CACT covers all Financial Crime (FC) and Regulatory Compliance (RC) risk taxonomies (AML, Sanctions, Anti-Bribery & Corruption and Fraud) across all businesses, functions and geographies of the Group. The division assesses, on an end-to-end basis where possible, the effectiveness of prioritised FC and RC controls embedded in the first line of defence and those operated by the second line on their behalf, and represents an integrated part of the function in discharging its assurance responsibilities.

CACT will deliver controls assurance in an efficient, reliable and independent manner by executing it via a Controls Testing Utility (CTU), domiciled primarily in offshore locations; and scoping, coordinating and overseeing these activities in a globally consistent manner via a Controls Testing Authority (CTA).

The role will be responsible for delivering assessments of assigned controls, in accordance with CACT procedures and the CACT assessment plan.

The role holder will be required to support the CTU in assessing the effectiveness of assigned FC and/or RC controls, identifying and raising issues where control gaps lead to material unaddressed financial crime and/or regulatory/conduct risks.