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Back Office Specialist with Swedish
Genpact PLAbout the company
- Kraków, Lesser Poland
- offer expired 2 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- home office work
- remote recruitment
Your responsibilities
- Back office operations support, exception management, investigate/ resolve system errors,
- Allocate tasks to internal teams as per requested by the customer,
- Provide support to UW (e-mail / chat) & resolve their queries
- Lead system stop and provide approval as per company guidelines,
- Handle policy issuance / maintenance activities,
- Communicate with customer (e-mail / chat) & process their requests in systems,
- Communicate (phone/ e-mail) with vendors/ partners to solve their queries,
- Contact other insurance companies to seek prospect’s existing insurance details,
- Maintain customer records in internal systems,
- Interaction with internal teams like products/ claims over emails,
- To carry out other functions and responsibilities settled by the Employer.
- Perform other tasks requested by the manager to reach team objective or the company’s objectives based on current needs.
- Perform all tasks in compliance with Genpact internal policies, procedures.
- Successfully graduating the training plan dedicated to the position and the tasks.
Our requirements
- Very good knowledge Swedish min. B2/C1
- Communicative level of English
- Good MS Office (especially MS Excel) knowledge
- Analytical thinking and ability to learn fast
- Personal culture and ability to deal with the client properly
- High motivation and willingness to learn
- Ability to work under time pressure
- Welcome experience in accounting
What we offer
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Benefits (Insurance, Luxmed, Multisport, Lunchpass card, additional vacation days, biking policy)
Genpact PL
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of the Back Office Specialist with Swedish
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyBack Office Specialist with Swedish, Opolska 112, Prądnik Czerwony, Kraków