Oferta pracy

Backoffice Junior Specialist with English

DIDXL sp. z o.o.O firmie

  • Warszawa, mazowieckie

  • Ogłoszenie wygasło miesiąc temu
  • Specjalista (Mid / Regular)
didXL offers international geographic telephone numbers (DIDs). We source all our numbers from reputable local carriers and forward incoming calls and data over a proprietary IP network to our customers. Telecom operators benefit from our fast and hassle-free provisioning system with an appropriate and competitive rate structure.

We deliver vital components for innovative communication services on an international level. Our vision is to eliminate boundaries by combining the benefits of global IP communication with local telephone infrastructure.
 
For our office in Warsaw we are looking for 
Backoffice Junior Specialist with English

Your future responsibilities include

  • First point of contact towards customers for all customer related issues
  • Be the grease between customers and the 2nd line technical support
  • Help customer with question on our portal
  • Resolve product or service problems reported by customers and partners
  • Number order management, both on demand and supply side
  • Number porting process
  • Planning and preparation of conferences

Requirements

  • High School degree or equivalent level through experience (1-2 years)
  • Excellent written and verbal communication skills in English (other language would be an asset)
  • Advanced knowledge in MS Office (MS Excel and MS Outlook, in particular)
  • Hands on mentality
  • Extremely determined to succeed and learn to recover from failure
  • Ready to ensure together with the rest of the service team that customers are also helped outside office hours
  • A creative mind with an ability to suggest improvements
  • Previous experience in a similar position would be an advantage

What we offer

  • Fast growing company
  • Global service with suppliers and customers in more than 80 countries
  • International team
  • Competitive salary
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Please include the clause in your CV: I agree to the processing of my personal data by the company for the needs of managing the implementation of recruitment (in accordance with the Act of 29.08.1997 on the Protection of Personal Data, uniformity of the text: Journal of Laws of 2016, item 922). I understand that I have the right to access my data and correct it.

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