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Backoffice Specialist with French

Worldline Financial Services (Europe) S.A. Spółka Akcyjna

  • Prosta 68, Wola, Warszawa
    Warszawa, Masovian
  • valid for 16 days
    until: 12 Jun 2022
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Worldline Financial Services (Europe) S.A. Spółka Akcyjna

Prosta 68

Wola

Warszawa

Your responsibilities

  • You fill in missing contract details that were not delivered with the signed contract

  • You ensure fulfillment of customer data and bank data information (KYC/AML documents)

  • You provide telephone and email support for customer service (only internal incoming calls from sales deparment)

  • You handle contract signing process internally

  • You provide answers to contract questions

  • You resolve and follow up on customer issues escalating to support our internal teams

Our requirements

  • English and French at very good level

  • Team player with an international mindset

  • Customer Care experience and a strong client focus

  • Problem-solving, analytical skills

What we offer

  • Szkolenia wstępne dla nowego pracownika, aby pewnie się poczuć w wykonywanej pracy

  • Codzienną komunikację w językach obcych

  • Konkurencyjny na rynku, bogaty pakiet benefitów i świadczeń socjalnych

  • Elastyczne godziny rozpoczęcia pracy: 07.00 – 10.00

  • Pracę w modelu hybrydowym, w świetnej lokalizacji przy Rondzie Daszyńskiego

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • extra social benefits

  • meal passes

  • holiday funds

  • employee referral program

  • zatrudnienie osób niepełnosprawnych

Worldline Financial Services (Europe) S.A. Spółka Akcyjna

Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. We welcome candidates with disabilities to apply for our jobs.

What’s more, we really value your progress and it’s a top priority to engage, inspire and develop you to help you maximize your potential. In fact, we have comprehensive training and development programs in place demonstrating our commitment to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent our Human Capital, they are also key players in our success. We make leading our talents a major asset in the success of our business.

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This is how we work
This is how we work