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Banking Customer Specialist

  • śląskie
  • Specjalista
  • 06.02.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HRK SSC/BPO specializes in recruiting specialists, managers and directors for shared services centers. By partnering with leading companies in the SSC/BPO sector, our Candidates may be presented the most attractive offers that are tailored to their qualifications and expectations.

    See what we can do for you: SSC/BPO team at HRK.

    For our Client - a one of the prestigious and the most recognizable banking and financial services organizations in the world, we are looking for candidates for the position of Banking Customer Specialist.

    Banking Customer Specialist

    You will be part of international team supporting one of the international clients from the banking sector.

    A person in this position will be responsible for:

    • ensuring a proper setting up of international banking accounts
    • managing end to end onboarding and account opening process
    • making verification of onboarding documentation
    • defining formal requirements for international customers and business partners
    • monitoring all assigned referrals from multiple sources in selected market
    • ensuring all actions are completed as quickly as possible
    • ensuring 100% accuracy on all documentation and processing of customer instructions
    • providing professional and high quality analysis of existing customers
    • dealing effectively and professionally with the queries related to account opening documentation
    • ensuring appropriate and confidential handling / sharing of sensitive information
    • building communication between support functions, compliance, business partners and technical teams


    • advanced English and proficient Czech or French
    • excellent customer service skills
    • about one year of work experience in a multinational environment
    • willingness to develop in the banking structure
    • interest in knowledge in the area of Customer Due Diligence, Anti-Money Laundering, Account Opening processes
    • ability to handle priority pressure

    Our Client offers:

    • stable employment in a global and dynamically growing company
    • the possibility of active using foreign languages
    • a wide package of trainings tailored to the individual needs of the employee
    • a clear career path
    • friendly work atmosphere in multicultural environment
    • private health care, attractive package of employees’ benefits

    If you are interested in the above offer, please apply by clicking the Apply link, which is tantamount to giving the following consent:
    I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process and future recruitments under the article 6 paragraph 1 a) of GDPR (General Data Protection Regulation as of 27 April 2016). I acknowledge that HRK S.A. with the registered office in the Warsaw (00-095) is a Data Controller within the meaning of GDPR. I know that I have a right of access, right to rectification, right to erasure (right to be forgotten) or right to restriction of processing. I have also a right to withdraw my consent at any time by sending a appropriate request on: [email protected] My personal data will be processed by Data Controller until the end of all recruitments, unless I withdraw my consent earlier according to familiar procedure.