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Billing Reporting Analyst

Lumen Technologies

Lumen Technologies

Królowej Jadwigi 43



Technologies we use


  • SQL

Your responsibilities

  • The Analyst will run audits and reports, complete complex data analysis and must have a high level of accuracy on data input into financial systems. Resolve errors within tight deadlines.

  • The individual will need to demonstrate strong analytical skills and have the ability to thrive in a challenging environment with competing priorities.

  • This role will be responsible for identifying and implementing improvements to billing processes and complete trend and root cause analysis.

  • Create and manage all reporting for the team including dashboards via PowerBI and SQL.

  • Present status reports to management including measurement, analysis, improvement, and control.

  • Be a strong communicator who can relay results to key stakeholders within CFS and wider business.

  • Monitors Billing Production and Billing Operations processes. Identifies deviations and takes corrective actions. Develops and recommends practical operational procedures in billing.

  • Complete Decomposition on Credits and backbills and proactively seek solutions and improvements to existing ways of working and drive automation projects.

Our requirements

Minimum Requirements:

• Experience in completing audits, checks, and identifying errors and defects

• PowerBI and reporting experience

• Advanced MS Office Experience (Word/Outlook/PowerPoint/Excel/Access)

Preferred Requirements:

• Experience of using SQL

• Experience in process improvement

• Experience of working in a billing environment


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • no dress code

  • meal passes

  • sharing the costs of tickets to the movies, theater

  • employee referral program

  • charity initiatives

  • Annual bonus scheme


This is a great opportunity for someone who wants to develop their career with the experience of working with a Global technology company, based in our Poznan office, you will be part of a team of 4, who are all based in Poznan. The team Supervisor is based in Poznan.

Works with CFS (Customer Financial Services) area to ensure end to end billing processes are followed and monitored based on global standards, taking into account regional variances.

Complete daily and monthly audits of orders to ensure a high level of bill accuracy.

Identify and develop new audits that can improve billing processes.

Take ownership of actions to prevent customer disputes.

Lumen Technologies

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

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