Ta oferta pracy jest nieaktualna od 204 dni. Sprawdź aktualne oferty pracy dla Ciebie

Business Administration and Operational Management Specialist

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 01.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Business Administration and Operational Management Specialist 
    Location: Kraków
    Ref No: RC/BAAOM / 02/2018

    Business Administration & Operational Management at will participate in business activities, supporting Senior Managers with BAU & non-BAU activities, cyclical work pieces such as Annual Reporting and short term initiatives. They are located in BAU teams and would report to a Senior Manager and would may have direct reports.

    This job is not client facing and does not have any portfolios. Those employees fulfilling a Business Administration & Operational Management role are expected to possess some knowledge of financial budgeting, strategic planning, communication, and people management processes in the context of the business area they are located in but are not expected to have specific product knowledge relating to the business or function in which they are located.

    The key tasks will include all or some of the following:

    • Assisting with the execution of business initiatives and activities in support of business area aims. Change implementation projects are out of scope.
    • Participate and support in business planning activities which may include financial, technological and resource planning.
    • Contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedback.
    • Support in forums and committees to represent view of business area.
    • Support the development and monitoring of internal governance activities.
    • Investigating and seeking remedies for discrete issues which may be adversely affecting business unit performance.
    • Evaluate and analyse management information relating to external service providers of their provision, monitor their performance and ensure service level agreements are honoured

    Key Accountabilities: 

    • Work with the Global Business/Functions Chief Operating Officers and Chief Data Officers to agree funding and prioritisation of data initiatives.
    • Drive agreement, communication and support of any required re-charge mechanisms
    • Manage the relationship with HOST and IT Finance to ensure alignment of budgets, escalate financial issues and manage and requested financial returns
    • Manage Data Services financial interlock process to ensure all workstreams resource funding is understood and agreed by suppliying team, correctly estimated and entered in appropriate tool (eg GPDM) and is corectly reforecast throughout each financial year
    • Establish and maintain strong relationships with coleagues in Finance, Data Services, GB/GF CDO organisations and across IT
    • Work with colleagues from HOST and IT Finance to ensure alignment of financial information, reporting and budgets
    • Develop and deliver clear communications related to financial planning


    Major challenges include

    • Management of multiple and diverse stakeholders and sponsors
    • Implementation of new finance systems and processes
    • Working with multiple delivery and business partner teams
    • Global nature of team and management


    • Solid experience of working with HSBC budget management and financial reporting processes is desirable
    • Familiarity with Oracle finance tools and Clarity


    • Highly numerate
    • Strong Excel skills
    • Self-starting and independent

    We offer:

    • Stable job in professional team
    • Interesting path of career in an international organization
    • Consistent scope of responsibilities
    • Private health care, employee benefits


    To apply for this position please send your curriculum vitae and a cover letter in English, including reference number, using "Apply now" button below.

    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]