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Aktualne oferty pracodawcy

Business Analyst – B2B Direct

HEINEKEN KRAKÓWAbout the company

  • Opolska 100, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)


Opolska 100


Technologies we use


  • SAP

About the project

This role is part of the D&T department of HEINEKEN International and is located in HEINEKEN Global Shared Service. D&T is proud to bring cutting-edge innovation, strong technology and advanced analytics to HEINEKEN. With speed and agility we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.

The Business Analyst is part of the Product team and is one of the professionals who do the work of delivering a potentially releasable increment of the product at the end of each sprint. Product Teams are structured and empowered by the organization to organize and manage their own work. The resulting synergy optimizes the Product Team’s overall efficiency and effectiveness.

The Business Analyst supports the Product Owner in translating product needs and requirements into deliverable units of work—Epics/Features/Stories. He will work with the Product Team and partners to ensure end-product meets business requirements.

Your responsibilities

  • Ensuring consistency of the overall solution;

  • Working with the Product Owner to understand, elicit, analyze, document and communicating program and platform/application requirements;

  • Supporting the Product Owner with facilitate the gathering, definition and prioritization of requirements with key stakeholders;

  • Supporting Product Owner to define and own the value definition of Stories;

  • Supporting the Product Owner to translates client’s business needs into product backlogs, user stories, detailed business requirements documents and use cases;

  • Completing the user stories with Acceptance Criteria;

  • Supporting the Product Owner to breakdown, decomposing and describing business needs into Stories;

  • Working ahead of team to elicit requirements for the next Sprint's Stories;

  • Providing discipline, rigor and technical skills to the requirements definition and

  • validation process;

  • Supporting the Product Owner to engage stakeholders to ensure the Product Team is receiving necessary inputs;

Our requirements

  • You have Bachelor/Master’s degree

  • You speak English fluently

  • You have 3-5 years’ experience

  • You have experience with complex programs and projects

  • Working in an international environment dealing with global programs roll outs 3 to 5 years

  • Excellent communication skills

  • Pro-active, taking initiative

  • Experience in fast moving consumer goods / beverage industry

  • Minimal 3 years working as Business Analyst in the area of SAP Hybris e-commerce or Salesforce.com

  • You have excellent facilitation, presentation, and analysing skills;

  • You have business domain expertise for the relevant product;

  • You have skills in MS Excel, PowerPoint, and financial modelling;

  • You have experience in working with Business Intelligence Tools would be a plus.

  • You have experience of working in a deadline driven environment with rapid release cycles;

  • Experience with working in an Agile environment will be considered as a plus

  • Experience in rollout global solution operating across the markets will be consider as a plus

What we offer

  • Private Medical Healthcare

  • Performance bonus

  • Sodexo card

  • Life insurance

  • Referral program

  • Development opportunities

  • Local and global job opportunities within HEINEKEN

  • ACCA Approved Employer

  • Work from home flexibility (also after COVID)

  • Benefits

  • private medical care

  • life insurance

  • employee referral program

  • flexible work from home scheme after pandemic/lockdown


At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

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