sharing the costs of sports activities
- Lęborska 3B, GdańskGdańsk, Pomeranian
- Valid for 14 daysuntil: 08 Jul 2021
- Remote recruitment
- Remote work
- B2B contract
- specialist (Mid / Regular)
Working on innovative SentiOne Automate product (Conversational AI platform)
Gathering and analyzing business requirements and processes
Defining the scope of solutions for implementation
Creating and updating business and user documentation (i.a. System Requirement Specification, Business Processes, User Manuals, Product Manual)
Working closely with clients
Working closely with project manager, product managers, engineers, designers and client
Proficiency in Polish and English (it’s a must-have - we work with polish and international clients)
Entrepreneurial spirit (you don’t need direction - you're self-driven)
Experience and knowledge about gathering and analyzing business requirements and processes
2-4 years of experience in a similar job position (e.g. business analyst, system analyst, technical writer) is strongly preferred
Practical knowledge of UML, BPMN, Use Cases technics
Ability and eagerness to create excellent product documentation and manuals
Technical / computer science background
Good understanding of agile methodology (Scrum)
Exceptional organizational skills and high orientation on details
Ability to work in a rapidly changing environment
Workshop facilitation experience
Conversational automation field / projects (bots, automation) experience
Customer service field / projects experience
Experience with enterprise clients
Interests in Artificial
Intelligence / Machine Learning area
What we offer
GREAT TEAM! - Be prepared for work in a fun and extremely ambitious team. You can always count on support from both international and local colleagues for life.
IMPACT. - We believe in hiring great people and giving them space to use their knowledge and expertise. You can be sure your voice will be heard.
DEVELOPMENT & LEARNING OPPORTUNITIES. We create our product using the latest technologies and we are staying up to date with the latest trends in the AI industry.
SOCIALS & OFFSITES. Depending on the pandemic situation, we organise sailing/kayaking offsites, beer nights, board games, birthday pizza & cake once a month. And our integration events are surely the ones to remember!
INFORMAL ENVIRONMENT. We develop within a flat structure and believe in a relaxed atmosphere and flexible working hours.
HEALTH & SPORTS PERKS. Private medical care covered in 100%. Plus MultiSport card (after covid) and people who like to work out. Climbing, sailing, snowboard, gym? You will always find a training partner!
private medical care
remote work opportunities
flexible working time
no dress code
video games at work
coffee / tea
pet friendly office
SentiOne Sp. z o.o.
SentiOne is a pioneer in Social Listening and AI Customer Service Automation. Our platform SentiOne Automate empowers enterprise organizations to transform customer service with AI conversational chat and voice bots. We are using our proprietary cutting-edge technology in the fields of machine learning and natural language processing.
Our customers are the most professional customer service teams from the big brands, including Alior Bank, Kruk, BNP Paribas, T-Mobile, Nivea, mBank, Pepsico, and many others.
SentiOne is where your new story begins. We value culture based on innovation, transparency and open communication, and share core values - curiosity, drive and unity. As a team, we’ve created space to develop our unique talents and exchange knowledge. We respect each other and trust each other's judgment when it comes to work but also spend time having lots of fun together!