Oferta pracy

Business Analyst - Global Commercial Excellence

Eurofins GSC Poland Sp. z o. o.About the company

  • Ściegiennego 3, Katowice
    Katowice, Silesian
  • Valid for 18 days
    until: 20 Aug 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Eurofins GSC Poland Sp. z o. o.

Ściegiennego 3

Katowice

Your responsibilities

Role & Objectives:

Eurofins is currently looking for new talent to join their driven, highly skilled and diverse team of internal consultants. This is a very challenging and entrepreneurial position for a highly motivated candidate willing to be involved in the global strategy of a fast-growing company. Under the supervision of senior team members, the Consultant works on multiple initiatives aiming at:

• Developing Group sales, marketing and customer experience standards at group level (processes and methodologies);

• Defining and tracking Group sales and marketing KPIs;

• Steering the group of leaders and sharing best practices;

• Promoting sales and marketing digital tools, with a strong focus on the CRM tool.

1. Developing Group sales, marketing and customer experience standards at group level

Given its strong growth and increasing geographic span, Eurofins has launched a company-wide initiative to structure, document and converge processes and methodologies in the sales, marketing and customer experience areas. As part of this strategic initiative, the team is in charge of identifying group standards to be developed, aligning teams, preparing the documentation, ensuring that the required tools are available and that teams are well trained. The team also coordinates the implementation of group standards across countries and businesses.

2. Defining and tracking performance metrics

At group level, common definitions of main metrics are critical. This allows businesses to speak the same language as the metrics are shared and cross-analysed. The mission of the team is to define these key sales, marketing and customer experience metrics, to propose the reporting process and templates, to ensure that results are gathered and to perform a first level of quality check. Then, the team analyses the provided results with business leaders and works on designing improvement plans.

3. Steering the group of leaders and sharing best practices

In a decentralised organisation, great initiatives are often launched in local businesses first. The mission of the team is to first identify best practices and then share them with other stakeholders. Therefore, the team is in charge of steering the community of business leaders on sales, marketing and customer experience initiatives by coordinating events, webinars, newsletters, etc. The ultimate objective is to encourage further collaboration between teams.

4. Promoting digital tools, with a strong focus on the CRM tool.

The effort made by sales, marketing and customer experience teams is supported by a set of digital tools, especially the CRM. The team should understand the added-value value of such tools for Eurofins businesses and could be in charge of leading strategic projects to select new tools and/or improve the existing ones.

Our requirements

  • Experience: 1 to 5 years in project management, sales, marketing and/or customer service teams.

  • Education: Business degree from top University. Excellent student track record.

  • Languages: Excellent English oral and written a must. Other languages are highly appreciated.

  • Personal skills:

  • Autonomous and self-responsible,

  • Problem identification and solving skills,

  • Strong communication skills both verbal and written,

  • Strong collaboration skills in multi-cultural & international environments,

  • Customer orientation,

  • Curiosity and entrepreneurial spirit with “can-do” mentality,

  • Diplomatic but able to stand his/her ground.

  • Technical knowledge IT: MS Office. Knowledge of CRM tools and marketing solutions is a plus.

What we offer

  • Very attractive, multicultural and friendly project environment in fast growing international company.

  • Flexible working hours.

  • Possibility to grow and make the next step in your professional career and self-development.

  • Long-term relationship and very attractive and competitive salary package and bonus.

  • Positive work atmosphere.

  • Global exposure and the opportunity to be a part of a newly built organization structure.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • no dress code

  • video games at work

  • coffee / tea

  • leisure zone

  • extra social benefits

  • employee referral program

Eurofins GSC Poland Sp. z o. o.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

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This is how we work
This is how we work