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Business Analyst (Int. Tax and Asset Servicing)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Elicitation, analysis and documentation of business requirements and IT processes

  • Designing process and system-related solutions or change interventions

  • Manage buy-in of solution designs with Technology and Operations teams

  • Managing implementation of solutions

  • Define testing strategy and endorse testing plans

  • Risk identification and devising interventions to mitigating risks

  • Managing the transition of solutions into operational usage

Our requirements

  • Experience in Business Analysis in financial services, ideally in the area of securities services or trading systems

  • Excellent skills in Analytics and Solution Design

  • Excellent English language skills

  • Conscientiousness and capability to assume ownership

  • High Resilience in focusing on results and delivery

  • Knowledge in Modelling business processes

  • Strong interpersonal skills and an empathetic approach to communication

  • Experience in functional leading of working groups or project teams


  • Knowledge in one or more of the following areas

  • Financial instruments lifecycle: execution, clearing, and settlement processes

  • Project management skills also for multi-project / programme management

  • Experienced in reporting projects to steering committees and senior management

  • German language knowledge

  • Knowledge about IT development processes and tools

What we offer

  • Full onboard and support from other BA’s

  • Internal and external trainings

  • Remote model of work with possibility of onsite work from Krakow office

  • Become a part of newly created BA community within HSBC Securities Services Germany


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Online assessment


Phone interview


Zoom interview


Welcome to HSBC!

About the role

This position is not for one-time project; we are looking for someone who wants to become a SME in HSBC Securities Services Germany area.

Ideal candidate must be able to speak with IT, Operations, Business, external providers and the clients. Understand business needs and formulate clear and precise process and IT requirements.

HSBC Securities Services Germany provides Investor Services to insurance clients, sovereign sector and asset managers, as well as Direct Custody and Clearing Services to Banks and Broker Dealers.

Our products range from Fund Administration (over EUR 300 bn assets under administration) and Global Custody Services (over EUR 300 bn assets under custody) in Investor Services, to a full-range Business Process Outsourcing product for Banks' Securities Operations.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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